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Android Battery Life
Since I installed Bitdefender on my Android smartphone, my battery life is less than half what it used to be. Why is this?
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Ключ активации не спаботал
Здравствуйте приобрела сегодня Bitdefender Total Security на андроид Ключь активации получила в личном кабинете , я его ввела в приложение но он не активировался и пишет до сих пор осталось 5 дней . Не подскажите ключи сразу должны активироваться или после когда дни закончаться
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How can we scan iPhone with bit defender for malware?
I have installed the application for iPhone, however the scan finishes in 10 seconds and says everything is safe. I am sure the application is not scanning all the files in my iPhone. Can anyone please let me know, how can we scan iPhone maybe from bit defender PC scanner?
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Do I need both Mobile Security and Web protection for iOS?
I can't quite work out whether I need both products at the same time: could someone explain to me the difference between the two?
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Quit accessibility button at miui 13
Hello everyone, I've just updated to miui 13.0.1.0 on my pocophone x3 pro and a weird floating button appeared on the screen: If you see at the middle of the screen, on the right side, the icon of bitdefender appears. It seems to be an accessibility one, but when turning this feature of it keeps showing. I've checked the…
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How do i report dodgy looking text message links
Hi , I've went to the report page to report a message which came to me from my post office but the link looks suspicious because it's asking me to pay custom's in something i didn't order . How do i report this ?
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Dodgy postal link in text message
Hi , I received a text message from what looked like my postal service saying i needed to pay custom charges but i never ordered anything and the link was suspicious. I contacted my postal service and they confirmed this. Why did bit defender not pick this up ? Its that not the reason im paying for this service .
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latest Huawei Health version
I am using a Huawei watch GT 2 with its "Huawei Health" APP installed from the Google Play Store. Now APP warns me that there is an upgrade but sends me to the Huawei website. What can I do to make sure the .apk that Huawei makes me install is not malicious? How can I do a deep scan of the APP with Bitdefender?
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How to add a pin code to lock Bitdefender App itself?
so that no one can change your setting in the app Thanks
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The little man down in the corner
I just got Bitdefender installed on my Tablet and Mobile phone. On both there is placed a little man down in the right corner. What is he supposed to do? Though he looks harmless stretching his arms out, punching him does absolutely nothing. Wonder if he is supposed to do something ?
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Bitdefender Security & VPN on Samsung S21 Ultra Android - Apps connect very slowly - why???
Hi there, since I installed Bitdefender Security & VPN on my Samsung S21 Ultra Android, some apps like e.g. Surveillance cameras, various games very slowly or sometimes not at all. If I switch VPN off, then everything goes normally. It doesn't matter whether I'm at home (Fritz Box with Repeater 2400) or in the office…
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Not sure what how to fix these issues
Hi I recently installed bitdefender. It's scanned my phone and told me everything is ok and configured everything for me which was fine . When I then gave my email account it's told me there were breaches found and issues I needed to fix so when I kicked it's telling me that that was leaked through certain websites which…
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How can I prevent my kids to by-pass the parental control using a pop-up
I limit my kids screentime using the parental control function in the Totalsecurity package, but the kids have found a way to get their screentime without the app counting the time, they open the app (youtube for example) in a pop-up and then they can watch it as long as they want, same goes for other apps. Has anybody…
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iPhone 7 how to set up protection features
iOS how to set up protection features
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Oukitel Mobile Devices & Bitdefender Problems - WP15
I own a Oukitel WP15 since September 2021 when it first came out (www.oukitel.com). Of all the android devices that I have, despite its large battery capacity, this is by far the most annoying device when it comes to Bitdefender & other apps. It keeps 'repeatedly' turning off Bitdefender VPN & web protection. ***PLEASE DO…
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Extremely slow browser use
When I installed Bit Defender Total Security on my Iphone, the web surfing browser became significantly slower. Any suggestions?
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Why Bitdefender unable to play sound in do not disturb mode
When i tried to find my device i play sound to locate but i found that my phone was in do not disturb mode. why this happens?
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App I didn’t download is running 24/7
I got a notification on my IPhone SE 2020 that my screen time was up 68% from the week before, which was weird, and discovered an app that’s been running 24/7 since last Tuesday called “Ohio State”. This is really weird because I’m not an Ohio State fan - I didn’t (knowingly) install it and I don’t recognize it. It’s not…
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Does Bitdefender do anything at all?
I've recently signed up and installed on an Oppo Find X3 Pro with Android 12. I get no notifications (other than the one saying it is running, which us always on) under any circumstances, despite all notifications being on, not set to silent and accessibility being enabled. Web protection turns itself off regularly (and…
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QR Code security
Hi All I'm an 'Ask Leo' fan and, after reading the latest issue, I have concerns regarding the protection by BD against malware encoded in QR units. Will BD isolate malware and prohibit connections to 'fatal' URL's? For the time being, I am avoiding QR codes. I have just uninstalled the QR code scanner on my android phone,…
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Bitdefender popups on Note 20
I have a new note 20 and Bitdefender pop ups keep telling me that a certain action has been checked and is clean. Trouble is this pop up stays on screen for a long time and I cannot remove it. It blocks areas where I wish to work on screen. Can anyone help to prevent this. It never happened on my note 8. I am going crazy !…
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How to disable ads
Hey, I want to know if there is a possibility to turn off the "More from Bitdefende - use vpn and use Wallet" in the main screen? Its always there and i am not going to use the apps (for now) so i like to remove these... thanks for your answers, Sven
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Premium security flagging domains I haven't visited?
Hi there, I have been receiving triggers on premium security at the same time for the last 2 weeks at 01:16 in the morning when I am definitely asleep. Anybody had similar issues? Sample below I have never heard of any of the domains listed by the way. The alerts are always from my iPhone and an old iPad and are the same…
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Just by clicking on a malicious website, is my device in danger?
The phone I use is S22. Yesterday I was surfing on twitter on chrome and while I was scrolling down profiles, I accidentally clicked on a malicious website. I managed to turn back and close before it was fully loaded. Twitter uses link shorteners to protect people from malicious sites (and here what I wanna ask is would…
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Anti-Theft on Android mobile
Dear All, I downloaded the trial version of Bit Defender Premium Security to test the product for a future purchase. I notice a strange situation. I installed the mobile version on my wife's mobile (redmi note 8 with Android 12). I testes the option Anti-Thef. I go to https://central.bitdefender.com/ and select the "play…
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OnePlus Nord 2 Android 11 Web Protection turned off notifications
OxygenOS Version 11.3 I keep getting a random popup message that Web Protection safety has been turned off. When I go look at Web Protection in-app, it says Web Protection is on. When I go to Central it tells me I need to fix my phone. I went through the routine of making sure I added all the permissions. I uninstalled it…
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Phone cloned
I’m not too sure how I am but somewhere through some sort of data connection my iPhone has been cloned possibly with a stolen old MacBook do I have a not sure I’m not a tech wizard. But I have recently proven through putting the software on my phone that I can’t install web protection because the kind phone is taking my…
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Internet Security + Mobile Security for Android
I recently activated my Bitdefender internet security on my android. However, on the android it is saying that I only have a trial of Mobile security for android. Are these services not bundled? Would I have to pay for Internet Security and Mobile Security for Android to protect my computers and phones?
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Which service stops bitdefender?
Which service stops bitdefender on android from running? I have changed all necessary settings such as battery optimisation but I still get an alert stating that another service has stopped bitdefender. When I click on it all I get is a list of browsers. I have chrome and Edge installed which are both compatible. Has…
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I would like to know how to use the app lock with just my fingerprint I use on my Samsung phone
I would like to know how to use the app lock with just my fingerprint I use on my Samsung phone what is happening it is quite irratating I use the bit defender app lock but I thought using the phones fingerprint would be enough to open up each app but after the fingerprint opens the app the app lock pens up askingme to…
