Is Bitdefender mobile blocking phone number port

JNP

Hi

I have a new phone and am porting my old number to it but this is failing – I had already installed bitfedender mobile on to the new phone before the port started – is this what is causing the problem - it's been "in progress" for 72 hours now.

Any ideas very welcome

Ta

Flexx

https://community.bitdefender.com/en/discussion/98119/is-bitdefender-mobile-blocking-phone-number-port

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Also, @agozob can have a look into this for you.

Regards

JNP

Ta

Thanks

JNP

Hi

Thanks again

It has not ported the old number across correctly - just took 2 and a half days..

Cheers