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Web Protection always turns off Samsung S8
Hello, I have the paid version of Bitdefender on my Samsung S8. Every time I back out of the app Web Protection is turned off. I have followed the suggested fix to ensure battery optimisation is not set on the app but the problem still occurs. Can someone please suggest a fix as this is very annoying.
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Android devices
how many devices does mobile security cover. I have 3
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Why is Photo Transfer no longer working after Bitdefender install?
I use an app on my iPhone called Photo Transfer and it's Windows companion on my PC to transfer pictures through our Wi-Fi from one device to the other. This product quit working after I installed Bitdefender. Specifically, when I start Photo Transfer on my PC and start the app on my iPhone, then search for the iPhone as a…
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How do you set up Antitheft for iphones, I have managed to do it for android
a
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Does Bitdefender for Android detect and clean the XHelper virus?
Does Bitdefender for Android detect and clean the XHelper virus?
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Any suggestions for PC tools to manage Samsung phones?
Ehlo! I have a new Samsung A50. Android 10. Samsung support....SUCKS! To put it mildly. Anyone know of any software tool for Windows on PC, that can manage a Samsung phone? Samsung has an app, which doesnt work. I havnt tested their PC software yet, because malwarebytes browserguard blocked the page. Before I download a…
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any way to toggle dark theme on the app unlock screen ?
unlocking apps in dark and the whites unlock screen are blinding. Any way to enable dark theme features on the apps unlock screen ? thanks.
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When the web protection is turned on, my skype and whatsapp calls are blocked
I've just installed mobile security on my iphone and ipad and activated web protection as it is included in my bitdefender total subscription. When the web protection is turned on, my skype and whatsapp calls are blocked. Turning web protection off solves this problem. I assume these are trusted apps to access camera and…
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Is my iPhone protected?
When I look at my protected devices, my iPhone is listed but no MAC address and no ip address. Is it truly protected?
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Bitdefender does not block eicar test files
Hi I have a Bitdefender multi license total security pack. Some of the licenses installed on mobile android devices. On my redmi note 7, I wanted to test if bitdefender is working. I went to the following page https://www.eicar.org/?page_id=3950 I Downloaded the eicar test files. No block, warning or message from…
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Bitdefender Locking up on Android SmartPhone
Anyone else having an issue with BitDefender constantly locking up on their smartphone? I'm being asked to either wait or stop the application every time I try to use Chrome or any other Browser. Not being able to use the software when I'm using an internet browser doesn't seem very safe to me.
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Android devices VPN "no internet connection"
Don't know when this started as I don't really check to use my VPN at home where I've been the last few weeks but my two tablets, one running an older version of Android OS and phone get a "no internet connection" message when trying to start the VPN even though the are connected to the internet through my home wifi. This…
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Smart unlock only working with Location turned on?
Hi, I had to turn on location to add my wireless network to the smart unlock places. I did that and the network was recognized and added. However, it doesn't appear that smart unlock is working (I'm still asked for a PIN) while on the wifi, when my location is turned off. Why would the app require GPS to be on at all times…
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Ipad - force scan
My partner downloaded and clicked on an email that has suspicious content. want to do scan on Ipad but that is not showing as an option in Bitdefender mobile. Checked Central and i can force scan on any of my other devices just not the Ipad. Any thought please. Should i be concerned
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All you need to know about upcoming Android version
I recently go through a content on android r , the upcoming version of Android. After going through the content I got to know it has scored good in the benchmark testing.It has even running on the Pixel 4 smartphone but it yet to release for other Android supported devices.Though it is not clear yet but this version will…
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VPN Battery Usage on iPhone
VPN uses around 87% of my iPhone battery (latest iOS) so I am always having to recharge. I have deleted the VPN in frustration. I run the VPN on my iPad and it uses much less battery, around 32%. Still high but I can live with that.
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doesn't this product include real time file scanner?
i purchased it and i tested with some malware apks but mobile antivirus dont block downloading until i try executing.
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Why is Mobile Security App requesting additional subscription fees?
Hello, It is my interpretation/understanding that my annual subscription allows protection on up to 3 devices. I've experimented with installing Mobile Security on two iPads - however - when selecting Web Protection utilities on the iPAD the application is requesting an additional subscription fee (refer image…
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How can I tell if mobile AV is on?
The last mobile AV program I used always had a icon showing me it was active and protecting. With Bitdefender this is not the case? How can I tell if it's on and protecting? Do I always need to be signed in to my Bitdefender account for the protection to be active??? If I sign out protection is still on??? Sorry, but this…
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App Lock Privacy Concern
Android version: 9.0 App version: 3.3.074.1100 When the App Lock is enabled for all apps on my Android phone. If i open an app (say the email app for example) without typing any passcode (or typed a wrong passcode), then if i click the bottom left "X" button on the passcode page (or the phone's Recent App button), the…
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Difference between mobile and PC antivirus
Hello, I did some research and concluded that most mobile users do not need an anti-virus for their phones. However, I use highly customized stuff and I like to experiment. I always install custom ROMs and other software, and maybe I need to use an anti-virus for my phone, not to keep my phone from crashing or something of…
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Restricted Web Protection on BMS 3.0 iOS
Hi, I was enthusiastic with Web Protection feature in Bitdefender Mobile Security 3.0. But after I had purchased (with trial) the subscription for it, it says that it is restricted in the location I am currently now. Why there is no check of geo-availability before the purchase? Why I should pay and only then get the know…
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Cannot delete e-mail address - iOS 12
Hello. I have an iPad (2017 version), 9,7 inch and BitDefender Mobile (latest version) installed. How can I delete an email address from the "Account Privacy" section? I searched but I did not succeed. Thank you!
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Better fingerprint option for under screen scanner
Is there going to be a better fingerprint location for phones with under screen scanning, it hovering over the 0 is not working very userfriendly, please move the 0 and make the scan area dedicated
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Anti-Theft et SMS
Bonjour, HUAWEI P20 Lite How to configure a reliable number for the Anti-Theft? I do not see anything in Bitdefender Mobile -> Anti-Theft Thank you for the help you can give me.
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My app is detected as Trojan.SLocker
Hello My android app Wulkanowy Dzienniczek, when I install it from Play Store is detected as Trojan.SLocker.gDJDL by Bitdefender Antivirus Free https://play.google.com/store/apps/details?id=io.github.wulkanowy I think it may be caused by javax.crypto.* and android.security.keystore.* usages, which we use to encrypt the…
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Mobile version not protecting
BitDefender mobile app, latest version, under my paid license, on Android phone is not blocking malware / infected downloads according to tests I've run at https://www.amtso.org/security-features-check/ If you scroll down to the Android tests section and try the tests, BitDefender mobile lets in bad stuff, fails most…
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Very poor design of Bitdefender Mobile Security Report
Quote "Scanned blabla new app(s)... 1 of them was infected" I want more details about what went wrong in my phone. How do I know what app was infected to avoid it in the future and tell to other people? It's a secret? Here it is a screenshot of Bitdefender Security paid version 3.3.032.612. The second issue: Samsung…
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moto g4 play android 7.1.1 problem
I have a problem with your anti-virus on my cell phone. This has been happening for a few weeks. When I go into google play options, then the account and preferences, nothing bad happens. When i scroll the screen to the right for the rewards and continue google play stops working. I reset the phone but it did not help.…
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2019 is laughable
I don't know what is going on with Bitdefender Mobile app but ever since mine updated (unfortunately) from the black version to the horrible white version, it has not been able to complete a scan. When I say "complete a scan" I mean get passed 1%. It was set to scan external storage and would scan for a few seconds showing…
