Code Verification Problem under the Mobile After Reset

Cronts

After the reset the mobile I face this problem Even factor authentication it is not working can you please tell me what should i do for this?

Flexx

https://community.bitdefender.com/en/discussion/96949/code-verification-problem-under-the-mobile-after-reset

Remove device from online bitdefender central: https://www.bitdefender.com/consumer/support/answer/2795/

Uninstall and reinstall bms for android.

If issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at bms@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Alexandru_BD

Hello @Cronts,

If you are referring to the validation code, check if this article helps:

https://www.bitdefender.com/consumer/support/answer/34259/

Ultimately, I would also advise to reach our Support teams for further assistance.

Regards