Two factor Authentication, but they never send the security code to e-mail address

phantoms0084

I've installed Bitdefender on half a dozen pieces of equipment before. For whatever reason, after entering e-mail/password it goes to a two-factor authentication saying they are sending a security code to my e-mail (they display the correct e-mail), but never send the code so I can't install Bitdefender on my Android phone.

Scott

Hi @phantoms0084

I would get a hold of Chat support, as they are very easy and responsive to work with. They could at least head you in the right direction. Go through the Activate and Install steps until you get to the black contact support box.

https://www.bitdefender.com/consumer/support/help/

There is also the email option as well. Phone support is not toll-free.

Kind regards,

Scott

phantoms0084

Thanks. That's exactly what I ended up doing.