-
How to confirm scanned threat result or report false positive?
Hi, I'm new to the forum but have been using BD for a few years on various PCs and Android phones. Very recently BD identified the Slice app on my Android S23 as a PUA even though I've had and used it for years. Is there a way to confirm an actual threat or bad actor in the app? Alternatively, if the app is "clean" is…
-
Messenger behavior - app anomaly?
Hi, All the links I click inside messenger lead me to a scam page. Is this considered an app anomaly and should the app anomaly detection in Bitdefender detect and block this kind of behavior please? Or is there another solution for this? Thanks, Niko.
-
Number Of Scanned Connections Is Lower Than Listed In Traffic Categories. Any Explanation?
Hi, I encountered an issue with iOS Web Protection analysis. To operate with numbers for better understanding: Number of scanned connections: 805 Number of connections by Traffic Categories: Computers and software: 965 Others: 644 Business: 375 Illegal: 111 (!!) Browsers: 102 Online shopping: 77 Ads: 61 Travels: 56 Social…
-
Is there away to remove the notification on the dashboard
Is there a way to remove the notification on the dashboard - the annoying Password Manager advert won't go away. It annoys me. There should be an option to disable such annoying in product adverts or dismiss them. I can't find an option to do so.
-
I installed Bitdefender on my Android phone, and now I have no sound.
I no longer have any audio/sound on my Android phone. I checked all phone settings and confirmed that sound is turned on. I also checked Protection Status in Bitdefender Security and Allow Notifications is turned on and Alert is selected. I tried restarting my phone and still no sound. Does anyone have any suggestion on…
-
Can't Turn On Notifications Permission For Scam Alert. Is There Another Way Around This?
Can't Turn On Notifications Permission For Scam Alert. Is There Another Way Around This?
-
Permissions
Hello. I have a android 11 phone do I need to give permissions to Bitdefender access to files and media, sms ,Phone eg to work properly
-
Unsafe post (in twitter) screen.
Hi. Please help. I clicked on a tweet and was redirected to a site on Edge, at which point the Bit Def alert screen popped up. Given two options.. go back to safety or proceed at my own risk. Clicked 'go back' and got a blank Edge screen, and not the twitter home feed screen, (the back button merely opened the previous…
-
Bitdefende Central app frequently fails to load
Since a few days I'm regularly experiencing the Bitdefender Central app (on Android) fails to load: It gets stuck on the very first (empty) screen which typically shoiuld refresh with my data after a few seconds. I tried clearing both cache and data but that doesn't seem to resolve the issue. I typically have to completely…
-
Bitdefender app
Hello everyone. Does anyone know why my Bitdefender app is not on the app lock only my Central app is , shouldn't both be on the list , does this have any danger for me android 11. Thank you
-
Notification intempestive Antivol sur téléphone Android
J'ai régulièrement une notification sur mon téléphone Android qui m'indique "Activez Antivol pour retrouver votre appareil si vous le perdez" alors que Antivol est activé.
-
Concerned about Mobile Security: Are Access Logs Vulnerable to Hacks?
I've been diving into the world of mobile security lately. I know that access logs are crucial for tracking user activity on websites, helping administrators identify potential threats and monitor user behavior. However, I'm curious about whether these access logs themselves could become a vulnerability. Are there any best…
-
BItDefender interrupts applications
Hello, i use an application called Zwift which is a which is a cycling app. Virtually every time i start the application BitDefender does an update and then minimises the screen i am watching. How can i prevent this? Thanks
-
Copy And Paste Hack On Instagram. Will This App Stop That?
Hi there, my loved ones were recently hacked through a copy and paste hack on Instagram where just the action of copying and pasting text was enough to have their account taken over. Will this app help prevent that? There was no link in the text but I guess there was some sort of embedded command.
-
Samsung A53 at Risk, Web Protection got disabled
I have the accessibility setting on and the battery set at unrestricted. The wifi is on. Bitdefender shows Web protection is on and the phone is protected. Bitdefender Central says Web Protection got disabled and doesn't update or change.
-
One device at risk
Hello . I have a Motorola hyper one phone and 11android version I keep getting this message one device at risk, then when I fix it click then I have. To do it again and again bitedefender says I'm safe but keep getting this warning one device at risk . Please help
-
Network scan
Hello everyone. I did a network scan and it was ok, but said unknown ssid. What does this mean do I need to be worried. Please help
-
Code Verification Problem under the Mobile After Reset
After the reset the mobile I face this problem Even factor authentication it is not working can you please tell me what should i do for this?
-
VPN and Web Protection
Ref: Mobile Security for IOS. Bitdefender tech support have advised me that it's better to use Web Protection for general browsing and Bitdefender VPN for open wi-fi spots at cafes, hotels, etc etc. But, unless I'm missing something, Web Protection doesn't block ads and trackers, whereas Bitdefender VPN DOES block them.…
-
Device help app
Hello. I have a Motorola hyper one android 11. I noticed a small solid white icon appear then disappear at the top left beside clock time icon, so I pulled down the menu or swipe down and it said device help. Test for Ricardo . I'm not sure what this means or if I should be worried
-
Cod problem login
Mobile reset Kiya tha Bad me cod active nahi hota Please help me
-
Scan Storage
The Scan Storage switch does not stay enabled when I leave settings. How do I set it to stay enabled?
-
PHONENUMBER BELGIUM
I WANT TO ADD MY PHONE NUMBER , BUT I LIVE IN BELGIUM AND THIS IS NOT IN THEM , Email removed by @Flexx
-
My app lock is only there for central and not the main Bitdefender is not listed app Lock any more
No app lock on Bitdefender only central
-
Number of applications scanned
In looking back at my Activity log for yesterday, I noticed an error with the number of applications scanned on demand, or at least I hope it was an error. At 10.41, it scanned 304 apps, then at 10.50, it was 305, and then at 14.11, it was 304 again. All scans were clear. The correct number should've been 304, and no…
-
Mobile Security Programming Error?
iPhone and iPad Mobile Security does not accept VALIDATION CODE sent into Mobile Security application. It accepted the email address of the account holder. All other email addresses are not validated due to the application denying the code is valid. THIS HAS TO BE A PROGRAMMING ERROR Any help would be greatly appreciated…
-
How can I run Bitdefender on my Android, but remove the VPN, as I already have a dedicated VPN
G'day people, As asked above, I already have a VPN from another company who has a product that is far superior than the VPN that Bitdefender provides. I have been a Bitdefender user for quite a long time, and one of the things that I liked from the start is that it isn't bogged down with bloatware, but things seem to be…
-
Bitdefender Mobile Security for Android - version 4.212.1113
Hallo, I have a question regarding the latest version of Mobile Security for Android 4.212.1113, what's new? It says adding new detection type in malware scanner...but what is the new detection type? Thanks for your reply, Sven
-
iOS features limited vs android
I installed the Android version of the bitdefender app and was impressed by the range of features and protection offered on the Samsung galaxy 21. As a result I bought a subscription to protect multiple devices. When I installed the app on an iphone 8, I was surprised to find only a fraction of the features. to clarify, on…
-
My SM X706B Samsung Tablet is not recognised by installer.
Bitdefender Total Security 5 devices 2 used.