I installed Bitdefender on my Android phone, and now I have no sound.

I no longer have any audio/sound on my Android phone. I checked all phone settings and confirmed that sound is turned on. I also checked Protection Status in Bitdefender Security and Allow Notifications is turned on and Alert is selected. I tried restarting my phone and still no sound. Does anyone have any suggestion on how to turn the sound back on?


  • Update: I uninstalled Bitdefender, reinstalled and Ringtone has sound but nothing else, so I checked if there is a newer software version. I did download and installed the newest software version, and all sound has returned.

  • Hi @Nana Cher, welcome to the Community and thanks for sharing your experience with us.

    Most likely this was just a glitch that was resolved after reinstalling the latest software version. If you still encounter issues, let us know and we'll do our best to help.



    Premium Security & Bitdefender Endpoint Security Tools user