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Hanging issue in Smartphone
Sometimes facing Hanging issue in Smartphone due to using Bitdefender Mobile Security (checked in Motorola Moto g60 & Samsung M31).
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How to ensure I'm safe from a malicious website
Hi all, I am trying to figure out if I'm safe after I opened a website (explanation below). Basically I typed the website address on Chrome, it opened, no massages from bitdefender popped up but the website closed and I found no record of blocking, just apps scanned in the bitdefender central. The story is this: I bought a…
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Spam notifications
I have Bitdefender with VPN and a Pixel 6. I'm being bombarded with spam notifications. Thankfully, Bitdefender has kept me from opening any. Any thoughts on getting rid of the notifications?
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No interconnection, can't scan
This morning my phone showed AT RISK and to uninstall malware application. I removed AVG phone cleaner that I had for over a week on my phone. Bitdefender still won't let me do any sort of scanning, etc. It says there is no Internet connection, which there is, and my phone is still at risk. I shut my phone down and…
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Can't get antitheft tracking working (solved)
I can't get it set up so I can track my android phone from bitdeffender central on my PC. I get this error: "We got disconnected for a bit. Try again later.. Location details are sensitive data. Therefore, before attempting to locate your device, Bitdefender needs your permission to access this data. Please check your…
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Validate Email
Just bought Bitdefender mobile, tried to validate my email, am not getting a validation email. What can I do?
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Camera won't open on Galaxy S20 Ultra 5G
When I open my phonecover I get the following message on top of the screen: Can't open camera. try again. After unlocking my phone I get another message: Security policy prohibits use of camera. I have no idea what"s going on and how to solve this problem. Of course I've tried a lot of things but the problem is still…
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Android updates keep failing?
This problem keeps on happening. Bitdefender never seems to be successful in updating. Here is what I see (play store): I've tried to do a variety of things to fix it. I've tried uninstalling the app and then reinstalling it. I have manually updated the app (which always works fine) but then I will check it a week ago or…
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Blocking wanted text messages
Hi all I'm have an issue on my andriod with bit defender blocking automated messages from my bank. How do I get bit defender to allow these specific ones through?
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Why is that i use this Email can't protect why is banned
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Web protection keeps turning off on my phone.
I am using the trial version of the app for Android. I have. Blackview 9600. Everytime I open the BitDefender app to run a scan or just check the safety of my device, on the main page in the app it says your device is at risk. Then it tells me to exclude BitDefender from being optimized and to turn on web…
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in WebProtection included in BitdefenderTotalSecurity?
I use Bitdefender Total Security and have i.e. my iOs phone protected. After the scan of my phone, Bitdefender suggests that i activate WebProtection, for an other € 9,99 per year. Isn't that included inTotal(!)Security?
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AppLock HELP
I realized that applock iso useless. If my phone is stolen, they can just uninstall bitdfender app to gain acess to the apps. Is there a way to prevent the app from being uninstalled? Thanks!
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Tenho assonatura Bidefender security e não posso instalar
Boa Tarde Pedi V.Exas
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mobile security on samsung tablet
Hello i can't not installed the apss antitheft and app lock from bitdefender on my samsung tablet when i try its open a window but i don't see the button from activite
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mobile
since i installed bit Bitdefender on my system and phone i can not cast from my phone. say, football, the match that appears for a second then screen goes blue with the cast symbil in the middle of screen. any ideas..
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Bitdefender central freezes on Ipad IoS after asking “Do you enjoy Bitdefender Central?”
It has done this a few times. the window pops up on the bottom and you can tap yes or no and the click registers on both with a flash of the button but does nothing. If you tap the screen it does not go back to the app. if you minimize and re launch it will come to this screen. Prior to this I sent a command to scan an…
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Moved: Activation of other devices
This discussion has been moved.
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Password Manager on Android
Hi Experts, I just downloaded Bitdefender Password Manager on Android. I use Firefox. I have auto-fill enabled for Firefox, but when I go to my websites, usernames and passwords are not auto-filling. I have had no issues on the PC Windows version. Help would be much appreciated.
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Please hire competent ppl
Every, EVERY MONTH Bitdefender turns off on ALL my families devices. So last month i sent to support and after a while they said that Google didn't send money IN TIME. So when bitdefender have issues with Google they kick on customer? Thought BD change routine after they discovered this but no. They turned off BD yet…
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Adware
how can i canx the adware s3.ca-central-1.amazonaws.com which i get everyday
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How can I scan a file on a Chromebook? (Android Protection)
Hello I have a ChromeBook, with ChromeOs so I installed Android protection. I remember I used to be able to scan a specific file either on my Chromebook or on my Google Drive (so not full scan, just a file), using the mouse right click menu. Now i dont see any Bitdefender on right click menu. Is it possible? Thanks !
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Why do I keep getting scan error my iPad is at risk?
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Scan
Why does it scan two of my apps twice in the same scan? It does it once in the beginning and once at the end. Thanks
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Subscription issue
I had selected to pay monthly for the mobile anti-virus app. However it said that it had ended and to renew. However, when I press the button to renew it doesn't take me anywhere to start the process. Not sure whats going on?
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Ads keep popping up on phone
How can you stop from random ads popping up on your phone? It happens all day brand new phone and only had it for a week. I can be watching YouTube and an ad pops up covering the entire screen while YouTube still plays in background. Happens on all other apps as well. Downloading Bitdefender I thought it would stop the pop…
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Bitdefender prenumeration via Google Play
Hej, Jag har en prenumeration på Bitdefender via Google Play. Varje månad så dras det en summa för prenumerationen och sedan så "ligger" Bitdefender nere i ca 48h sedan kommer det igång och allt fungerar som det ska. När jag klickar på appen så visas denna bild (sw den bifogade bilden). Hur är det möjligt att de är på…
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Hi, Can I move my Mobile Security for Android to a new phone?
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Phishing mail
Yesterday I accidentally clicked on a link what was most probably a phishing link. If I remember correctly it automatically downloaded a zip file to my phone. I didn't open or extract it. Bitdefender can't find any malware on my phone. Am I safe? A photo of the link is attached
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Error Code 501 (Android)
I just installed Mobile and Antivirus from Google Play Store on a Kindle Fire HD 10 (which is set up for and runs Google apps well). When I try to do the initial scan, it consistently stops at the same point (about 28% of the way through) with an Error Code 501. There is no further information about what caused the Scan to…