QUESTION ABOUT BITDEFENDER MOBILE SECURITY TRAFFIC CATEGORIES

S2 · 2023-04-15T00:41:39+00:00

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Greetings! I just noticed numerous traffic categories in Web Protection. Most make sense; but, I see one that says "Illegal" and has a number of connections below it. What is this? I have no way ever done anything illegal. I don't use the phone for web surfing very often, occasional news or sports website or YouTube if I'm somewhere and will be waiting a long time.

Also, the I have connections listed as Online Shopping and have never used the phone for online shopping either.

I am NOT tech savvy and don't understand some of the verbiage that programmers use so I have no idea if this is something that appears on all users or is there a reason to be concerned about my account?

Appreciate it if anyone can explain this to me. Thanks.

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Flexx

If you are still having issues, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at bms@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Chipps

I am also having this issue with a large number of "illegal" connections on my mobile BitDefender app. What does this mean?

Flexx

https://community.bitdefender.com/en/discussion/comment/324923#Comment_324923

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at bms@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards