how do I get applock to work on the settings app?

Mikenjax88
edited June 2023 in Mobile Security

New here app lock will not work on my settings app. Says due to android limitations. Any ideas on how to fix this

Answers

  • Gjoksi
    Gjoksi Defender of the month mod
    edited June 2023

    Hello.

    My specs: Android 13, One UI Core 5.1, Security Patch Level April 1, 2023, BD Mobile Security 3.3.206.2258

    Don't have any issues with the App Lock feature, works as it should.

    You better contact Bitdefender Consumer Support by chat, telephone or e-mail:

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Or contact Bitdefender Mobile Support by e-mail:

    bms@bitdefender.com

    Regards.

  • Kindly try uninstalling and reinstalling the bitdefender application and then allow all the permission bitdefender is asking to setup app lock on your android device.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Hello,

    The Android OS does not allow apps to be placed on top of Settings.

    This limitation was introduced as a security measure to prevent malicious screen locker apps from blocking the user from uninstalling them.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user