Active Web protection doesn't show any scanned connections
Hello,
I have 2 iPhones with both BD installed and Web Activity activated.
On my iPhone 11Pro I see Scanned (and blocked) connections.
On my iPhone 13 I see 0 (zero) scanned connections, while active.
I do know the web protection works on the iPhone 13, as when I go to a website with possible Malware, it blocks (like on the iPhone 11 Pro, where I was also blocked for that website).
When I look in BD Central I do see that I have blocks on the iPhone 11 Pro, but I don't see the block from the iPhone 11.
After reinstalling BD on the iPhone 13, the issue still persist.
Is this a known issue?
Can anybody help me on this issue?
Regards,
Maurice
Answers
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Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/
Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.
If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.
Regards
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