Bitdefender phone numbers

Lojong

I have called both UK phone nos. as listed under BD's Support/Call Us 24/7 but both calls resulted in "This number is not recognised......."

Has anyone made successful calls to these nos?

Robert

Flexx

https://community.bitdefender.com/en/discussion/comment/312398#Comment_312398

Kindly share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

If possible,

Generate bitdefender support tool logs (https://www.bitdefender.com/consumer/support/answer/1733/)

Generate bitdefender connectivity logs (https://www.bitdefender.com/consumer/support/answer/9689/)

Attach the same to the email.

Regards

Flexx

https://community.bitdefender.com/en/discussion/92391/bitdefender-phone-numbers

Kindly contact the bitdefender support by visiting https://www.bitdefender.co.uk/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Since you are unable to connect with the support over the call, you can either drop them an email or go in for live chat.

Regards

Lojong

Hi Mrmirakhur

M tks for your response and suggestions. It would be useful for us all to know why the phone nos supplied are not recognised. I am trying the email route. The 24/7 chat is non-operational, or was 1/2 hour ago.

Best wishes

Robert

Gjoksi

@Lojong

Sorry dude, but you are wrong.

For me the chat provided on their global site bitdefender.com is ALWAYS operational.

Never had any problems with the chat. And her's a proof for chat i just recently started with the support:

Regards.

Lojong

Hi Gjoksi

Thank you for your response. I have to say, which you cannot, that at the exact time that I tried to chat, there was no response. However, I will make another attempt and report back here.

With kind regards, dude

Robert

Lojong

Hi Gjoksi

1537 GMT - Selected Chat With Us/Technical Requests/Start Chat no response; repeated same x3.

This is strange!!?? Laptop logging in and out of sites and links connecting (except for DB Chat). A tech hitch somewhere; any assistance very welcome.

Robert

Classy

I need an agent from Bitdefender to call me.

Liobet

Hi @Classy

Welcome on the site.

You could find help there:

https://www.bitdefender.com/consumer/support/help/

Then, you had better use the chat function, it is free.

Cheers,

L.

Alexandru_BD

Hello @Classy and welcome to the Community!

We won't be able to get a Bitdefender representative to call you on the forum, however, I have noticed that you've opened two tickets a few weeks ago, but they appear as solved. The only time the Support teams will reach you via phone is when a remote session has been scheduled in advance. For any inquiries, you need to get in touch with them first and you can use the link shared by Liobet above, to state your reason of contact and to choose the desired contact channel.

Regards,

Alex