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Confused about trial
Hi folks. I have had BD total security on my PC for several years and have three mobile phones and a tablet added. My last annual renewal was a couple of months ago. One of my phones has just alerted me that I only have two days left of my trial?! Not sure why that is as I presumed it was covered under my main account as…
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Storage scan
Hi, I was wondering if there's any way to scan folders or specific files in the mobile version. I usually download a lot of files from my mobile so this option is mandatory for me. I'm paying for the premium version but can't find that option. Desktop version and everything else is good so far. Thanks in advance
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Can I stop VPN recommendations?
I love Bitdefender, but I don't want VPN. It keep nagging me to install bitdefender VPN quite a lot - several times a day. It is so annoying I am actually considering uninstalling it - and I paid for it. I do not want VPN, which means I do not enjoy being reminded to still get it, several times a day.
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Security settings on Android
Samsung, Android and Google have security software on my Galaxy s22 ultra. since I use bitdefender do I need to allow the security settings be enabled? It is by McAfee.
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Scan failed! Error code: - 302
This keeps coming up after I run a scan and I can't clear it. Any ideas on how to fix it. Bitdefender solution did not work (ie uninstall and reinstall) Thanks
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Web Protection Turns Off By Itself on my iPad Pro
I do not use the BD VPN but rather ExpressVPN (Many of the notes on this topic seem to use BD VPN). Nonetheless, I have frequently noticed when I scan the iPad Pro that web protection is turned off. How can I turn it on so it will stay on? Thanks very much, ervalleaks
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Why does the report say I'm connected to 2 wifis
Hi hope someone can help me and my mum got are first report through and mine says I'm connected to 2 wifis but I'm only connected to 1 that my home wifi I haven't connected to another WiFi and on my mums phone says it connected to 7 wifis she only connected to her home wifi and her cameras she has out side
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Bitdefender central not sending notifications
Hi my bitdefender central isn't sending me notification and does it scan for my location by it self because I seen my location pop up next to wifi signal so I opened up central and it said location scanned 1min ago but I didn't scan for my location Samsung s23 ultra Android 14
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Why did I get a notification from bitdefender saying it doesn't support this Web browser
Hi I've had bitdefender for a few weeks now and the Web protection says it doesn't support this Web browser but I've only been using 2 chrome but I haven't really used that I use edge more but I didn't open it up at all I only opened up es file explorer up anyone know why it said that and it turned it off I had to turn it…
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Found Modified Firmware on device, unble to factory reset
Is this a fixable issue? None of the settings are my own. Help
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Will Premium Security on IOS Devices function regardless of the location of the device?
I have currently 8 IOS devices "Protected" on my Bitdefender Premium Subscription. One of those devices doesn't even have Bitdefender installed since I erased it, removed it from my Apple ID, and gave it to a relative and she put it on her Apple ID. On my Bigdefender list of devices, I renamed the device and created a…
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Why does VPN shut off when activating Webb Browsing Protection on my I phone?
Iphone
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I just deactivated Bitdefender from my Galaxy Note 9 it is blocking my home wifi from connecting
I just deactivated Bitdefender from my Galaxy Note 9 because as of yesterday it was blocking me from connecting to my home wifi even after I set my home wifi as a "trusted" network. Anybody know why? It worked for the past month now it cant get and hold the IP Address?
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Bloqueio de app parou de funcionar
O bloqueio de aplicativos parou de funcionar.. não pede mais a digital para liberar o acesso? Faz uns 7 dias que não funciona mais ! Nas configurações está tudo ok !
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Locked apps turn unblocked if Bitdefender is uninstalled from my Android?
I am worried about my Android Phone being stolen. In the case it is stolen and it's unlocked at the same time, I have locked with bitdefender some critical apps or apps having my personal information. I am wondering if in that case, someone uninstalls Bitdefender, my locked apps become unlocked afterwards?.
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Mobile Exclusions PLEASE!!
I'm getting numerous emails being identified as SPAM. One such is coming from HARO containing a link to connectively.us their new site. I get a notification every 3 to 10 minutes which is driving me MAD!!!! PLEASE HELP CUSTOMERS RESOLVE THIS - EXCLUSIONS would be a major leap forward
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Personalizzatione home page BMS
Good morning, I propose the possibility of hiding this information for those who do not want to always view it. I would opt to leave the home screen cleaner. I would therefore add the "ignore" button to not always display the message to install the VPN, Bitdefender Central etc... I I understand that it is also a commercial…
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How do I fix this as the my device shows Web Protection is ON
1 security issue needs your attention Web Protection got disabled My device shows You Are Safe and Web protection is ON yet central shows web protection got disabled which is NOT
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Is BitDefender Total Security causing my samsung galaxy s10 to stop charging at 85%?
For the past few weeks, my mobile will not charge 100%. The charging stops at 85%. Could Bitdefender Total Security cause this problem? I'm wondering if it could be the Bitdefender settings I followed to stop BitDefender Web Security browsing from constantly auto deactivating? Is there a way you can have 100% full charge…
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Paid for premium but still on free
So for the last 3 subscriptions, I’ve been kept on free. I contacted bitdefender and sent them proof that I paid and showed them screenshots as here you’ll see attached. All they said is I’m on free per checking my account which doesn’t answer as to why that is if I paid. They seem unwilling to assist as have contacted…
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Need help May I ask a question??
I have downloaded and install this app/game, but the problem is it doesn't have an icon like usually it uses only the default android icon not the actual icon I don't know if the developers doesn't add it or don't know how to add, but certainly after I downloaded it the bitdefender mobile security app doesn't show any…
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App Lock won't allow me to lock Bitdefender App itself with Biometrics
The App Lock looks good, but I cannot use it to protect the Bitdefender App itself (it's not listed to select). Therefore if someone were to snatch the phone when it was unlocked, all they would have to do is fire up Bitdefender, go into App Lock and disable it for all of the Apps. Am I missing something or is there a way…
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Scam Alert and Web Protection keep turning off.
Battery saving is off. I restart my phone at least 3 times a day......any responses to fix this blasted issue would be appreciated.....TIA
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Advanced message scams are not detected by bitdefender mobile security
I have active subscription of bitdefender mobile security and turned on scam alert with full notification and device access. Recently i came across one famous indian instagram influencer story that she got scammed by fake delevery boy just by sending one mobile number prepended with *401*. For ex *401*9825507588 she called…
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BUG?: Anti-Theft Alert Sound Blocked by Screen Timeout
I have Bitdefender Security installed on a LG- G8 ThinQ. There's an issue with the Anti-Theft Alert feature that makes in unusable to actually find my phone. Steps: Misplace phone Log in to Bitdefender Central, send Alert The alert does not go off. One of two things I have found so far that will trigger it 1) Have someone…
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iOS Data Scan
Bitdefender for Desktop found two Trojans on my iPhone backup. These were removed from the backup but what about the Phone? How do you scan the iPhone's data and remove the trojans?
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Malewaredumps
I recently got a notification that one of my emails was associated with Malewaredumps from bitdefender, I’ve tried searching online with no luck, can find plenty info on collection1 etc. does anyone have any more info?
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How many device i can use if i buy bidefender mobile security ?
I'm new user, can anyone tell me about this application ? if i buy bidefender mobile security, how many device mobile i can use it and can it be work on android and IOS mobile too ?
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App lock
Hello. My app lock is not working at all??
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Web Protection
Thankyou for all the helpful input by so many on this problem. Unfortunately, after implementing the steps to stop Web Protection turning off, this problem continues. I've turned off *Power saving. *Always on display, *Adaptive battery & have *Put unused apps to sleep Also, should "Wi-Fi Power Saving Mode" be off? Should…