An app you have installed
I keep getting the warning:
"An app you have installed needs scanning before you use it"
Even after scanning my phone the warning and being told the phone is safe it will reappear the next day. I haven't installed any apps in a long time the only the Google installed apps updates and my phone's system updates.
Dose anyone have any ideas why this is happening and maybe a solution. I have the Google pixel 6 pro.
With thanks
Comments
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Hello.
This is a known issue and has been discussed here:
and here:
And here are the latest news on the issue:
You could also contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Mobile Security, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.
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Same here, on my Pixel 6a and 7a.
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Premium Security & Bitdefender Endpoint Security Tools user
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I'm having the same problem on Pixel 7a. Uninstalled and reinstalled Bitdefender but problem remains.
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Hello @Staxis,
Indeed, we have a longer thread about this here:
Following the feedback received in the community, a pattern emerged and it looks like this is happening predominantly on Pixel phones. The developers are looking for a fix as we speak. In the meantime, you can join the conversation on the above thread and wait for updates. I will be closing this thread, to consolidate the reports and the information we have on a single discussion.
Thanks
Premium Security & Bitdefender Endpoint Security Tools user
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