On Android 17 devices, Android Advanced Protection Mode (AAPM) restricts access to the Android Accessibility API. Because several Bitdefender security features rely on Accessibility permission to provide real-time protection, they are limited or unavailable while Advanced Protection Mode is enabled. The affected features are:
- Web Protection
- Chat Protection
- App Anomaly Detection
When Advanced Protection Mode is turned on, Android prevents Bitdefender from obtaining the required Accessibility permission. As a result, the Accessibility settings for Bitdefender appear greyed out and cannot be enabled. Bitdefender will detect that the required permission is unavailable and will behave as if Accessibility permission has not been granted.
This behavior is caused by Android’s security restrictions and is not an issue with the Bitdefender app. The following article explains how to choose between Android Advanced Protection and Bitdefender Security features:
https://www.bitdefender.com/consumer/support/answer/133496/
This limitation is caused by changes introduced in Android 17 and applies whenever Advanced Protection Mode is enabled.
Bitdefender is evaluating possible solutions to support these features while maintaining compatibility with Android 17’s security requirements. If a solution becomes available in a future release, this article will be updated accordingly.
