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Incidents alert on email
hi, I have gravity zone and is possible to send email with new incident alert/block immediately on email?
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2FA phone died - unable to access account
Hi folks, I have a gravity zone (25 desk) account for the charity I work for. My phone died over the weekend and I have lost my 2fa details on it. I've emailed support but was wondering if anyone has any faster ideas of how to regain access to the account. (its due for renewal quite soon so want to get back in asap) I…
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Mail Security and catch all account
Hi, We are planning to implement Email Security on our domain but we have a question. We have a specific mailbox on our 365 Exchange that acts as a "catch-all" account. So it receives email from any address that does not exist on our domain (xyz@domain.com gets delivered to catchall@domain.com for example, when the mailbox…
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Issue with Uninstall task job stuck at In Progress
Have done this many times before but trying to remove bit defender under Network from a pc via the Gravity Zone console. The job started but has been sitting at In progress for a few hours. Version is 6.23.o-4 How can I stop this job so I can try to send another one? It wont let me delete it I guess because it says its In…
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Merge Power User antimalware exclusions with cloud policy
I want my IT staff to have access to Power User so that they could exclude custom paths from antimalware scan. Problem is when I add custom exclusions via Power User everything is being overwritten if any change is made in cloud policy. Is there a way to keep Power User custom exclusions and merge them with cloud policy…
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Ransomware Mitigation for NAS Devices
Is there anyway to configure Ransomware Mitigation to protect files on a NAS device? Thanks!
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Configuration for aide.conf for AIDE on Linux (and Mac) hosts
We utilize AIDE on all of our linux servers as well as our mac laptops, and we try to keep the aide.conf files tuned to eliminate unnecessary noise as opposed to just ignoring a whole directory structure. Since using BDGZ, I have been unsuccessful in getting the noise level down, and it occurred to me that someone may have…
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Moved: Please remove our domain from your blacklist
This discussion has been moved.
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Risk Management sudenly accusing Print Spooler Service Exploitable
Hello! We have Bitdefender running on our company network, and all of sudden on GravityZone some of our computers are being listed having the Print Spooler Service Exploitable vulnerability (CVE-2021-34527, "print nightmare"). However, all end-points are updated with latest Microsoft updates. I also checked other…
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Power Shell Exclusions Best Practices
What is the best way to add powershell ****** exclusions? Via the hash? Does the command line exclusions work with PS as well? TIA
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So I purchased GravityZone Business Security ...
I purchased Gravityzone Business Security Premium and it doesn't have email security. How does that purchase happen? Purchase was through the online store.
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Moved: How to remove Enterprise Business Apps from personal laptops and devices
This discussion has been moved.
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Importing Exclusions Into GravityZone
We're migrating from Webroot. Is there a way to bulk import our exclusions into GZ? I see that in-policy exclusions and configuration profiles have "Import" options, but I didn't know if that would work with a CSV create from Webroot.
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Cyber Essentials Certification Questions
Hi there, I am looking at obtaining the Cyber essentials certification. And I just want to know if there is documentation on what Bitdefender could do to help me achieve this, currently I am using Bit Defender Gravity Zone and have Bit Defender Endpoint Security. Is this a FWaaS or an SASE, where we could control what…
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GravityZone Push Event Data Mappings
Hi all -- I have a question about a couple of the push events from GravityZone where the event contained some identifier, but no mapping is available according to the push event documentation found at https://www.bitdefender.com/business/support/en/77209-135325-push-event-json-rpc-messages.html Firewall module (module: fw)…
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Hello how to uninstall bitdefender from Mac
Hi! How do I permanently remove the product from my laptop? I can not go to some sites although I tried to remove the antivirus twice, it still marks some sites as phishing
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Wolfgang a. Landau
Hallo , beim Anschließen von Fritz Box 7590 kommt die Meldung: Network Attack Defense hat einen Angriffsversuch blockiert. Bin leider nicht in der Materie fit. Bitdefender Gravity Zone kann mir dabei jemand Helfen
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High Memory
Hello, I have around 90 clients, I experienced sometimes a high Memory usage.OS could be Windows 7 and 10. what could this be? See attached image:
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How to enable auto scan of USB devices through Gravity Zone
Hi, when inserting a USB drive into a computer that allows external storage, there is a prompt that asks if you want to scan the device. I cannot find a setting in Gravity Zone to automatically scan the device without prompting the user. Is there one? Any advice would be helpful, thank you.
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Push Event Requirements
Hi all -- I stood up an HTTP endpoint listening over SSL with basic authentication in an attempt to receive push events from GravityZone. Following the documentation, I enabled Push Events to the endpoint (enabling all event types for testing and all companies), and when sending that request, I get response from with…
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Powershell API - Get List of Computers
I am trying to use the Control Center API to get a list of computers from GravityZone. I've got all the basics working. I generated the API key and I am able to authenticate and query data. Now I am trying to use the code at the bottom of this message to get my computers from Active Directory. No matter what I do, it seems…
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Blacklist removale
Hello, I am contacting you because it seems that our website is blocked by your services. We had a virus problem lately but everything has been fixed now. Would it be possible for you to check again. Thank you and have a nice day Here is the list of domain : ccisherbrooke.com ccisherbrooke.ca ccsherbrooke.com…
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AWS VPN (OpenVPN) what configuration have you had to do to have bitdefender pass its traffic
We are in the process of switching to AWS' VPN (which is a rebadged version of OpenVPN) Though it connects, it won't pass traffic until I disabled all the Bitdefender modules on the test machine, support says I have to turn each module on one by one (and reboot each time) to find the module causing the issue and work from…
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How do I decrease the device gravity through security management? [MOVED]
My devices can't get lower than 57%. I have one device with only 3 incorrect configurations, but it has the same gravity score than other with 90.
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How-to Block all files download with website exception list
Is it possible with this product "GravityZone Business Security" to set a policy to block all files download except from specific website list Is there any docs for this situation..? Thanks.
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Onboarding materials outdated - need help with Outbound emails not going through
Hello BitDefender Followed the guide here - https://www.bitdefender.com/business/support/en/77209-135849-use-cases.html#UUID-50dd0591-46f5-038a-559e-ccdf2a42f5ac I only did the port 25 as I'm really NOT a sys admin and didn't want to mess up the other ports by messing up somethng. On the flip side now, other people within…
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Please remove my website from the blacklist
Hi www.tonyplaza.nl had been listed in your blacklist. i am hosting mostly PDF files of hard to get manuals of old testequimpent and electronics , but had some old PC utilities and removed all non PDF files. it should be save now. please remove it from the blacklist
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Can we find the end of life for all bitdefender endpoint security tools version?
Hi everyone. We are using the trial license for Bitdefender Gravity Zone. And then, we downloaded the Bitdefender Endpoint Security Tools (BEST) to different devices from the Gravity Zone web console. We are using the 7.6.1.202 product version and the engine version is 7.92388. We want to check the End of Life (EOL) date…
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Reboot the system indefinitely
Hi, on a Gravity Zone endpoint, threats are detected every time a full scan is performed. BD says that to permanently eliminate the threats the machine needs to be restarted. On reboot there is no longer any warning, but on a new scan the problem reappears. Thank you
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Testing out XDR - Is This Thing On?
Finally got our XDR for MSP licenses enabled today and went to test them out. The XDR AD Integration was SUPER simple. We also wanted to deploy the XDR network sensor. We have multiple VLANs in our facility - two of which have Bitdefender Endpoints. So the docs weren't super clear on how to handle that situation. Would a…