-
Bitdefender Gravity - add new licenses doesn't work!
Dear, We are using Bitdefender Gravity 20 license active. We needed 20 more licenses and we ordered and we got new activation key. After added new activation key the licenses still remain 20?! Can you please help on this?
-
Integration of BitDefender GravityZone Cloud to IBM Qradar with API
hello, we trying to do an Integration of BitDefender GravityZone Cloud to IBM Qradar with API. at this time, you don't have any DSM or Instructions to do that. we've tried to make this connection with DSM of SUMO and we faild: we took this Curl code and run on Postman: " curl -k -X POST…
-
Change the Type
Anyone Know how to change or create a new "type" in packages section Bitdefender Gravity Zone Thanks.
-
What is the difference between 'Advanced Threat Security HD' and 'Advanced Threat Control'?
Greetings. I've got GravityZone access and paid BitDefender licenses through SyncroMSP. When it comes to BitDefender, what is the difference between 'Advanced Threat Security HD' and 'Process Inspector (Advanced Threat Control)'? I found an (old?) document on the BD site…
-
Global Company - Any Problems Managing Devices in BD Gravity Zone
New client with staff in Taiwan, Korea, and India. Onboarding to staff members in the US, will there be any problems when staff in other countries run the installer? Staff speaks English, there won't be any language change between installations.
-
Deactivate Windows Defender properly for Bitdefender Endpoint Security Tools
Hi, there is a few content about the deactivation of the Windows Defender but is it right that it has to be completely deactivated. I've discovered that the "Antimalware Service Executable" was still running, so i deactivated the Defender by GPO. As you can see in the image, the app & browser protection + the device…
-
Did Bitdefender Delete an Entire PST File
We use Bitdefender Gravity Zone and found three or four emails in quarantine from 2012. This happened after running a deep scan. I deleted the emails from quarantine and the next day after opening Outlook the entire PST file is not missing.
-
Insecure (HTTP) link
Hello All, I am using gravityzone to manage all the endpoints security but recently I noticed that we have a pop up message when try to open a http link from inside email messages Insecure (HTTP) link This link is attempting to redirect or download a file from an insecure (HTTP) website. Due to the insecure link, we are…
-
3 Infected Files
I ran a report and it came back showing information under Statistics Basic Infected items: 3 Resolved Items:16 My question is I can see the 16 emails that were resolved are in quarantine. How do I find information out about the 3 showing as "Infected Items?"
-
Bitdefender Endpoint installations all fail at 66%
I have basically been unable to install any Bitdefender Endpoints on any workstation or laptop for two months now. It is the same story every time. It gets to 66% (starting services) and then hangs for hours (unless I manually kill the install process). The Windows Event Log is full of the following message: “The…
-
How to activate subscription - migration error
I used a trial version of bitdefender gravity zone, liked. but trial expired before I could purchase/extend. Now I Have purchased a bitdefender subscription for 8 devices was sent an activation key - but get error message saying 'were not able to migrate'. it is on the self help with advice to contact support team . I have…
-
GravityZone reports
I manage 13 sites using GZ. Each is configured to send two daily status reports. On 27 Jan, five of the sites received one report "A", and no site received report "B". On 28 Jan, all sites received both reports. On 29 Jan, six sites received report "A" and no site received report "B". And on 30 Jan, no reports. The reports…
-
Product Updates and RDP
1) Update product Version on slow ring to 7.4.2.142 Engine should be 791028- Windows 2) Update product Version on fast ring to 7.4.3.146 Engine should be 791028- Windows If you have outdated endpoints do a reconfigure command and reload everything from the dashboard. There is a policy update network protection-> check off…
-
How to add more licenses to Bitdefender GravityZone Business
Hello, We currently have a license for 20 devices, but we would like to add more devices to this plan. How can we go about getting that accomplished?
-
Web portal page is blank
Hello When I tray to access the web portal page for our BitDefender VM (which we use to distribute the BitDefender application), all I get is a white blank page, with nothing on it. I have rebooted the VM, but still only get a white page. It shows the Bitdefender Gravity Zone logo on the tab at the top, but that is all.…
-
url blocked for untrusted certificate, false positive!
We have a community website we partner with for public events and our marketing person is getting blocked by bitdefender endpoint security. I can reach the website without any problems but she keeps betting blocked. "Your connection to this website is not safe because its certificate is untrusted." Issued to:…
-
Is there any support for GravityZone?
Hi all, We're using GravityZone Business Security and I've submitted (or tried to) a couple of support requests, and have had no luck with any response. I submitted one via https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory, and when clicking submit button I get a 404 error. I submitted another…
-
List of installed programs
Hi I seek method to list of installed programs on stations by users. I want to inventory all software installed on stations, which are protected by Bitdefender Gravity Zone. Regards Jacek K.
-
How to remove Gravityzone Security using Microsoft Intune ?
Hello all, Do you know how to remove Gravityzone Security on an Android Device using Microsoft Intune ? According the documentation and before the uninstallation, we have to disable the Device administrator setting, by following the steps below: • Go to the Settings area on your device and tap Security. • Tap Device…
-
Gravitizone endpoint agent for linux
Linux agent remote installation completed successfully. But control center is not detecting the agent also antimalware status is off in agent. Agent server is open any by port 80 and 443. I changed SELinux status disabled and did reboot, still didn't help. Anyone has any idea?
-
Is Bitdefender EDR supported on MacOS Monterey 12.1?
Did several searches and can't seem to find a good answer to this question. Thank you, Jason
-
Gravity Zone Support
I'm locked out of my account and I'm the administrator. Nobody answers the phone when I call support and I left three emails. Meanwhile, my clients are at risk, I can't do billing. Not sure why I'd continue using Bitdefender at this point. Any ideas how to proceed?
-
Adding a Notes portion to Gravity Zone Policy -> Network Protection -> General -> Global Exclusio
Hey guys, As a reseller, we make a lot of exclusions based on customers' needs. We have to keep a record internally of all the global exclusions. As a feature request can there be a notes column for Exclusions so that we can keep up with what exclusions are for? This will help us when we audit these exclusions and this…
-
Bitdefender Endpoint Security
How do I enable the outlook plug-in "Bitdefender Antispam toolbar" for Bitdefender Endpoint Security? All of the information I can find is for Bitdefender Security.
-
Javascript injection detected by Kaspersky but not Bitdefender, I would like to submit it
Hi, We had an intrusion in our website throught our cms (not sure for now) and a javascript code was injected into the head element of all page to get user data and cookies, our clients/visitors with the Kaspersky protection alerted us with this reference from Kaspersky: I found the ****** an removed it. On my Macbook pro…
-
Email Compromised
Running a PowerEdge Server with Exchange 2016 running as one of the VM's in Hyper-V. The other day my client contacted me and said an email was sent on his behalf and it doesn't appear to be a spoofed email. I checked and someone sent an email on his behalf to the majority of his contacts. This is alarming to say the…
-
"Allow Bitdefender SRL" does not appear in Security & Privacy after employee upgrades to Monterey
We have this problem now with 3 machines but we have 5 machines on OS Monterey. When they first install Bitdefender (ie after a wipe etc) we have to install Bitdefender. It is a managed app on our MDM. Users get this error: Architectures: Intel and M1 OS: Monterey OS 12 ------------------------------------- Translated…
-
hMailServer running very slow in Windows Server when Antimalware On-access Scanning is turned on
The setup: Windows Server 2019 Bitdefender Endpoint Security Tools running on the server hMailServer running on the server as the mail server Thunderbird used as the mail client on laptops IMAP accounts Mail folders not stored on the laptops for offline use to avoid issues on slow connections The problem: 1) With the BEST…
-
SolarMarker Jupyter Infostealer Backdoor malware extravaganza
We recently discovered a PC attempting to contact an odd IP Address and our firewall caught it and blocked it due to a "No IP format" rule we have. After this we noticed Bitdefender was picking up some .ps1 files. After researching a bit... This was the Jupyter Infostealer, SolarMarker and it was on stage 3/4 of its cycle.…
-
Endpoint DLP
Hello, we are currently subscribed to GravityZone Business Security for small business. We need to enhance our security model to include endpoint DLP. In essence we need the following: external device management (white listing, encryption, logging, etc), file level logging on local drives, and prefer to have some sort of…