The agent engine is out of date (showing red "!") on a few of our endpoints, even on endpoints that GZ BD sees as online. How can I force an update to the agent engine?
Hello.
Since you need help with business product, @Alex_Dr or @Andra_B could take a look here and help you with the issue.
Also, you can always contact the Bitdefender business support:
Regards.
Hello @dbdevkc,
The simplest way would be to locate the Bitdefender icon in the menu bar, right-click it and go to Open Main Window; afterwards, from Actions menu, select Force Update or Update threat information database.
Please let me know how it works out on your end.
All the best,
Alex D.