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Endpoint Agent service (epag) disappeared?
Hi all, We are using "Bitdefender Endpoint Security cloud" After client install, Bitdefender has installed 7 services on Windows. After few hours the client receives new Product- and Engines updates. After installing updates the "epag" services disappears, is this by design? Folder "epag" ubder: C:\Program…
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Intrusion detection on macOS
We are a 100% macOS shop. I see that the I can enable the firewall section/module for a policy, and there is a section for IDS, but there is a curious note: "Intrusion Detection System (IDS) policy settings only apply to Endpoint Security (legacy security agent). Bitdefender Endpoint Security Tools agent integrates…
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Gravity Zone and FileZilla
Hi Anyone knows How can I allow the File zilla to work? My Pc running with Bitdefender Gravity Zone. It's blocked Trying to reconnect in 5 seconds Connecting to server localhost:14147... Error, could not connect to server Trying to reconnect in 5 seconds Connecting to server localhost:14147... BR
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SMTP relay configuration for a bitdefender mail security enabled office 365 mail Box
We have an ERP hosted in Alibaba cloud . Same server SMTP relay was configured to send mail from ERP application to a host . When we enabled mail security in Bitdefender gravity zone (MX record of domain pointed to Bitdefender ) All mails resides in the Queue folder of server . Can I get a solution for this SMTP relay i am…
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Bitdefender GravityZone on Windows 11 Pro
hi did anyone get the Bitdefender endpoint client running on a fresh installed Win11 Pro System? , i know its not supported by today. I updated a win10 Client with runnig gravityZone to win11 and it worked, but a fresh Installation of the GravityZone Client on a new Win11 client fails, because Bitdefender client is "to…
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Silent install of BitDefender GravityZone
I would like to migrate a couple of our customer organisations to BitDefender GravityZone from a competitor product using a silent installation process via scripts. I have found the below article that refers to an MSI Wrapper (e.g. eps_installer_signed.msi ) but I don't know if that is the correct approach or how to find…
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Web Access Control Exceptions
What is the magic combination to get a website to not be blocked by bitdefender gravity zone? I am trying to add a site called rapidfiretools.com. I have added *.rapidfiretools.com/* rapidfiretools.com/* *rapidfiretools.com/* and https://www.rapidfiretools.com/ which is the URL for the site. Sometimes for some reason it…
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GravityZone question
Hi Everyone, I have gravity zone on large amount of desktops in my organization, connected to a relay server, however a few of my servers are showing up under the main dash board as unmanaged, I go into Network, expand Computers and Groups and click unmanaged device list but don't see the server/s in the list, so i can't…
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Duplicate IP addresses in gravity Zone
Hi all, I have an endpoint on my network that is showing a duplicate with the same IP. The endpoint is a Mac running the latest BigSur update. When I try to remove the duplicate, it either affects the user to where they cannot perform their task or the duplicate and non-duplicate switch places (if that makes sense). The…
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Bitdefender Endpoint Security Tool version 7.1 package
Hello everyone, Question: How can I download the new 7.1 version of Bitdefender Endpoint Security Tool from our cloud site: https://cloudgz.gravityzone.bitdefender.com. In the past on our on-premise installation there was the possibility to push a version, I miss this option in the cloud? If I download a package under…
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License keys
Hello everyone. Today i checked licenses in my gravity zone console, and i found that from total 65 licenses, 65 are "licensed" and 11 "not licensed" Its a bit confusing. Trided to google it but with no luck. Greetings Lucas
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Gravityzone block Unity3D IL2CPP build and etc.
Hello all, I'm a techsupport on small game development team. and I choose anti-virus solution bitdefender gravityzone ultra edition with my experience total security :) But there are some troubles on applying office environments. Problem Build failure with IL2CPP, windows standalone build (making .exe) Unity3d(2020.2.1f1…
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Zyxel ATP blocking BitDefender Endpoint Security Tools Update - Virus=Trojan.GenericKD.1a1b291e
Hello all, I'm getting updates blocked by our Zyxel ATP box. Log: Virus infected SSI=N Type=Anti-Malware Signature Virus=Trojan.GenericKD.1a1b291e File=libEcNet.dll.d9a42cb045bfe9ba1426df5c3dd23700.gzip Protocol=HTTP Anyone else seeing this and can anyone verify that this is a false positive? Thanks, -John
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bdcore_tmp
I have Bitdefender Endpoint Security on a 2016 Server. I notice a C:\Windows\Temp\bdcore_tmp folder that populates with numeric subfolders then tmpnnnnnnan folders with tmpnnnnnnnn file Anyone know what this subfolder is for? I FEEL like its related to scans Bitdefender is doing - can anyone confirm that?
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Regarding log pushing to syslog server
Dear team, How can i get logs to syslog server from bitdefender gravity zone. Does it have any log push function through API. Can somebody help me with fetching logs to ELK Stack. Any alternative solution to export logs realtime is also appreciatable.
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Automating Tasks in Gravity Zone Suite
Hello, I have used Bitdefender personally for years and like it quite a bit. I've recently made the switch to Bitdefender Gravity Zone suite at work and am finding the web interface a bit hard to use. The one thing I need to get sorted out is to be able to run tasks on a schedule so that I don't have to remember to login…
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Is BitDefender GravityZone Endpoint Protection usable by software developers?
I am a software developer (Windows c/c++/c#) and have BitDefender GravityZone Endpoint protection, the BitDefender business solution on my home network. It's been nothing but trouble for development on my dev machine (works fine on my server, which is one reason I chose it). I purchased it to replace Symantec Endpoint…
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Not Compliant operating system
I just upgraded an old laptop to Win10 from 7. Specs are all within range, but when I try to install Bitdefender, it says 'Your operating system is not compliant with bitdefender endpoint security tools' and nothing else, no error codes or anything. Google searches aren't coming up with much either. Any ideas what about my…
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Gravity zone online licence
I had an online gravity zone setup with 3 licences. I purchased another 11 licences but when i add the code in its now only showing up the new 11 licences and not adding to the original 3 ?
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Bitdefender GravityZone question - network scanner/copier/printers...
Apologies if this was posted in the wrong forum... We recently switched from Symantec Endpoint SBE to Bitdefender GravityZone. For some reason, our users cannot scan from our Brother all-in-ones (scanner/copier/printer) over the network. This happened after we switched to Bitdefender. It doesn't matter which Brother device…
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Reading Gravity Zone Syslog
I am writing a Python program to read Gravity Zone syslogs and wondering about the log structure. I understand that Gravity Zone can produce different events (Malware detection events, phishing/fraud events, etc.) I am trying to understand if those events have some sort of header that identifies the event type or are these…
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BitDefender endpoint security and Cisco VPN Portal/PeopleSoft
Has anyone worked with BitDefender endpoint security and Cisco VPN Portals and/or PeopleSoft logins? I have a client that cannot reach a PeopleSoft page on the other side of a Cisco VPN portal. After logging into the VPN portal page, everything looks normal. When they click the PeopleSoft link, it tries to pass the…
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Which Subforum is for GravityZone Business
Where is the subforum for GravityZone users? I didn't find it. So where should I post my question regarding GravityZone Business? Best regards Floh
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Is there has a group for Enterprise products?
Anyone know this pls? we are using BitDefender GravityZone enterprise.
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Bitdefender GravityZone - Pause Agent
Hi - client is requesting the Bitdefender agent on their 2012 server to be paused while they troubleshoot a 3rd party application issue - I cannot see where you can accomplish this short of uninstalling the agent. Can anyone please advise me if this is possible and if so, how would it be done? Thank you
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Is there a Discussion Group that deals with GravityZone questions?
I have been using the Bitdefender GravityZone for our company for a couple years and need to resolve some issues. I have found in the past with IT questions that Forums work well because you are getting advice from other users. I wanted to make certain that I was in the correct Forum group to get my GravityZone questions…
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No evidence that firewall is actually installed/running?!
Hi, I've had BitDefender Endpoint Security and GravityZone dumped in my lap and I'm struggling. I've created a policy and a package and deployed it to a host (with the agent) and the AV seems to work (at least it detected the Eicar pattern) but the Firewall? I can see no evidence that it's actually running. The status…
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Settings to inform user of intervention by BDTS
Please have a setting to inform the user about ANY intervention by Bitdefender. Be it privacy action (like blocking the password transmission over unencrypted link), firewall, application access, blocking a web site ....anything!! A lot of annoying incompatibility between BD and Netflix, Qnap, DishAnywhere etc would be…