Where To Find The Serial Number For Bitdefender GravityZone Application?

jlee
edited November 2022 in Enterprise Security

Hello, we have send an inquiry through the Bitdfender web portal (Support Request), to no avail. We are trying to renew our BitDefender GravityZone application, through a third-party distributor (where we purchased it), but they are asking for the Serial Number. We don't know where this is. This information is NOT listed anywhere in the portal.

Thank you.

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭

    Hello.

    Since you need help with business product, @Alex_Dr or @Andra_B (they both provide support for business products) could take a look here and help you with the issue.

    Also, you can always contact the Bitdefender business support:

    Regards.

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff

    Hello @jlee,


    Is it safe to assume that by Serial Number you are referring to the license key for your product? If that is the case, from the GravityZone page, in the upper-right, go to "Welcome, YourName" -> My Company and then the Licensing tab.


    Do let me know if additional assistance is required.


    Best regards,

    Alex D.