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Web portal page is blank
Hello When I tray to access the web portal page for our BitDefender VM (which we use to distribute the BitDefender application), all I get is a white blank page, with nothing on it. I have rebooted the VM, but still only get a white page. It shows the Bitdefender Gravity Zone logo on the tab at the top, but that is all.…
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url blocked for untrusted certificate, false positive!
We have a community website we partner with for public events and our marketing person is getting blocked by bitdefender endpoint security. I can reach the website without any problems but she keeps betting blocked. "Your connection to this website is not safe because its certificate is untrusted." Issued to:…
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Is there any support for GravityZone?
Hi all, We're using GravityZone Business Security and I've submitted (or tried to) a couple of support requests, and have had no luck with any response. I submitted one via https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory, and when clicking submit button I get a 404 error. I submitted another…
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List of installed programs
Hi I seek method to list of installed programs on stations by users. I want to inventory all software installed on stations, which are protected by Bitdefender Gravity Zone. Regards Jacek K.
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How to remove Gravityzone Security using Microsoft Intune ?
Hello all, Do you know how to remove Gravityzone Security on an Android Device using Microsoft Intune ? According the documentation and before the uninstallation, we have to disable the Device administrator setting, by following the steps below: • Go to the Settings area on your device and tap Security. • Tap Device…
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Gravitizone endpoint agent for linux
Linux agent remote installation completed successfully. But control center is not detecting the agent also antimalware status is off in agent. Agent server is open any by port 80 and 443. I changed SELinux status disabled and did reboot, still didn't help. Anyone has any idea?
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Is Bitdefender EDR supported on MacOS Monterey 12.1?
Did several searches and can't seem to find a good answer to this question. Thank you, Jason
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Gravity Zone Support
I'm locked out of my account and I'm the administrator. Nobody answers the phone when I call support and I left three emails. Meanwhile, my clients are at risk, I can't do billing. Not sure why I'd continue using Bitdefender at this point. Any ideas how to proceed?
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Adding a Notes portion to Gravity Zone Policy -> Network Protection -> General -> Global Exclusio
Hey guys, As a reseller, we make a lot of exclusions based on customers' needs. We have to keep a record internally of all the global exclusions. As a feature request can there be a notes column for Exclusions so that we can keep up with what exclusions are for? This will help us when we audit these exclusions and this…
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Bitdefender Endpoint Security
How do I enable the outlook plug-in "Bitdefender Antispam toolbar" for Bitdefender Endpoint Security? All of the information I can find is for Bitdefender Security.
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Javascript injection detected by Kaspersky but not Bitdefender, I would like to submit it
Hi, We had an intrusion in our website throught our cms (not sure for now) and a javascript code was injected into the head element of all page to get user data and cookies, our clients/visitors with the Kaspersky protection alerted us with this reference from Kaspersky: I found the ****** an removed it. On my Macbook pro…
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Email Compromised
Running a PowerEdge Server with Exchange 2016 running as one of the VM's in Hyper-V. The other day my client contacted me and said an email was sent on his behalf and it doesn't appear to be a spoofed email. I checked and someone sent an email on his behalf to the majority of his contacts. This is alarming to say the…
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"Allow Bitdefender SRL" does not appear in Security & Privacy after employee upgrades to Monterey
We have this problem now with 3 machines but we have 5 machines on OS Monterey. When they first install Bitdefender (ie after a wipe etc) we have to install Bitdefender. It is a managed app on our MDM. Users get this error: Architectures: Intel and M1 OS: Monterey OS 12 ------------------------------------- Translated…
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hMailServer running very slow in Windows Server when Antimalware On-access Scanning is turned on
The setup: Windows Server 2019 Bitdefender Endpoint Security Tools running on the server hMailServer running on the server as the mail server Thunderbird used as the mail client on laptops IMAP accounts Mail folders not stored on the laptops for offline use to avoid issues on slow connections The problem: 1) With the BEST…
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SolarMarker Jupyter Infostealer Backdoor malware extravaganza
We recently discovered a PC attempting to contact an odd IP Address and our firewall caught it and blocked it due to a "No IP format" rule we have. After this we noticed Bitdefender was picking up some .ps1 files. After researching a bit... This was the Jupyter Infostealer, SolarMarker and it was on stage 3/4 of its cycle.…
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Endpoint DLP
Hello, we are currently subscribed to GravityZone Business Security for small business. We need to enhance our security model to include endpoint DLP. In essence we need the following: external device management (white listing, encryption, logging, etc), file level logging on local drives, and prefer to have some sort of…
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Problem with Gravity Zone Bitdenfeder, taking too much RAM
Hi, so there's an issue going on with desktops that I manage. The epintegrationservice.exe is taking too much memory, sometimes up to 3GB, only thing that is helping is using repair bitdefender application which restarts the processes making it work fine. Restarting the computer also sometimes help, but some of them simply…
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Endpoint Agent service (epag) disappeared?
Hi all, We are using "Bitdefender Endpoint Security cloud" After client install, Bitdefender has installed 7 services on Windows. After few hours the client receives new Product- and Engines updates. After installing updates the "epag" services disappears, is this by design? Folder "epag" ubder: C:\Program…
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Intrusion detection on macOS
We are a 100% macOS shop. I see that the I can enable the firewall section/module for a policy, and there is a section for IDS, but there is a curious note: "Intrusion Detection System (IDS) policy settings only apply to Endpoint Security (legacy security agent). Bitdefender Endpoint Security Tools agent integrates…
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Gravity Zone and FileZilla
Hi Anyone knows How can I allow the File zilla to work? My Pc running with Bitdefender Gravity Zone. It's blocked Trying to reconnect in 5 seconds Connecting to server localhost:14147... Error, could not connect to server Trying to reconnect in 5 seconds Connecting to server localhost:14147... BR
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SMTP relay configuration for a bitdefender mail security enabled office 365 mail Box
We have an ERP hosted in Alibaba cloud . Same server SMTP relay was configured to send mail from ERP application to a host . When we enabled mail security in Bitdefender gravity zone (MX record of domain pointed to Bitdefender ) All mails resides in the Queue folder of server . Can I get a solution for this SMTP relay i am…
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Bitdefender GravityZone on Windows 11 Pro
hi did anyone get the Bitdefender endpoint client running on a fresh installed Win11 Pro System? , i know its not supported by today. I updated a win10 Client with runnig gravityZone to win11 and it worked, but a fresh Installation of the GravityZone Client on a new Win11 client fails, because Bitdefender client is "to…
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Silent install of BitDefender GravityZone
I would like to migrate a couple of our customer organisations to BitDefender GravityZone from a competitor product using a silent installation process via scripts. I have found the below article that refers to an MSI Wrapper (e.g. eps_installer_signed.msi ) but I don't know if that is the correct approach or how to find…
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Web Access Control Exceptions
What is the magic combination to get a website to not be blocked by bitdefender gravity zone? I am trying to add a site called rapidfiretools.com. I have added *.rapidfiretools.com/* rapidfiretools.com/* *rapidfiretools.com/* and https://www.rapidfiretools.com/ which is the URL for the site. Sometimes for some reason it…
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GravityZone question
Hi Everyone, I have gravity zone on large amount of desktops in my organization, connected to a relay server, however a few of my servers are showing up under the main dash board as unmanaged, I go into Network, expand Computers and Groups and click unmanaged device list but don't see the server/s in the list, so i can't…
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Duplicate IP addresses in gravity Zone
Hi all, I have an endpoint on my network that is showing a duplicate with the same IP. The endpoint is a Mac running the latest BigSur update. When I try to remove the duplicate, it either affects the user to where they cannot perform their task or the duplicate and non-duplicate switch places (if that makes sense). The…
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Bitdefender Endpoint Security Tool version 7.1 package
Hello everyone, Question: How can I download the new 7.1 version of Bitdefender Endpoint Security Tool from our cloud site: https://cloudgz.gravityzone.bitdefender.com. In the past on our on-premise installation there was the possibility to push a version, I miss this option in the cloud? If I download a package under…
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License keys
Hello everyone. Today i checked licenses in my gravity zone console, and i found that from total 65 licenses, 65 are "licensed" and 11 "not licensed" Its a bit confusing. Trided to google it but with no luck. Greetings Lucas
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Gravityzone block Unity3D IL2CPP build and etc.
Hello all, I'm a techsupport on small game development team. and I choose anti-virus solution bitdefender gravityzone ultra edition with my experience total security :) But there are some troubles on applying office environments. Problem Build failure with IL2CPP, windows standalone build (making .exe) Unity3d(2020.2.1f1…
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Zyxel ATP blocking BitDefender Endpoint Security Tools Update - Virus=Trojan.GenericKD.1a1b291e
Hello all, I'm getting updates blocked by our Zyxel ATP box. Log: Virus infected SSI=N Type=Anti-Malware Signature Virus=Trojan.GenericKD.1a1b291e File=libEcNet.dll.d9a42cb045bfe9ba1426df5c3dd23700.gzip Protocol=HTTP Anyone else seeing this and can anyone verify that this is a false positive? Thanks, -John