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Cannot get port 445 open
We have two "firewalls" in our company, Bitdefender GravityZone & our router. I've added a Firewall rule under the policy our PCs are on, and I disabled the router firewall for testing (Asus routers are a pain in the A for opening ports). Despite this, port 445 remains closed. We do not use Windows Firewall, Bitdefender…
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GZ "There is no connection with the host security service. Please restart your system."
Something is going on with GZ beginning last week. We have 200 hosts across 15 separate client sites running GravityZone, and between 11/18 and today three production servers (each at a different site) have come up with the same issue - Cloud console reports "update disabled"; antimalware and power user modules are OFF;…
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Exchange Protection - Top 10 Spam Recipients: How Do I Confirm Detected Users Are Spammers Or Not?
HI I'm using Bitdefender gravity zone Business edition. I noticed in dashboard report showing exchange Protection top 10 Spam Recipients .How do confirm detect users are spammer or not?
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Updates to the endpoint client of gravityzone bringing my machine to its knees
I know we have all had it at some point it our IT careers, you are happily using your laptop and then for no apparent reason the laptop's fan spins up, your processor gets busy and the performance of the PC gets sluggish. I am getting this regularly during the working day and it coincides with the endpoint software on my…
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What Is "vSHANxaj.exe"?
Hello everyone. I found this file vSHANxaj.exe running in background at one of our server. I am wondering what is it. could anyone help me out with this? Thanks.
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Is there A Complimentary Home Product For Employees Of Bitdefender Corporate Customers?
Hi, I'm uncertain as to how to categorize this question. Maybe as a customer service question. Someone told me some companies that sell corporate security products may also provide free antivirus for the customer's employees' home systems. I was asked to find out if our license with Bitdefender may also include such a…
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Unable To Distribute/Install Endpoint Via Jamf Pro. Any Help?
Hello everyone, We've had Endpoint Security on our Macs for about five years now and everything has worked with distribution/installation via Jamf Pro until late last year after we've updated to the latest package. The Process looks as shown bellow with the error message. Does anyone know what could be wrong and/or what to…
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How To Turn Off / Block Popups For Bitdefender Endpoint Security Tools?
Hi, wonder if someone knows how to turn off popups for Bitdefender Endpoint Security Tools? I'm keep getting constant popups about localhost software (Laragon 6) that is accessing C:\Windows\System32\whoami.exe file in windows and that is recorder as ATC.Suspicious Behaviour and a popup or two at the same time keep showing…
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afmtd Exploitable
Hi. I'm seeing some servers showing this misconfigutation under 'Security risks' in GravityZone, but other servers aren't....even though the same OS and patch level. I've tried applying some of the workarounds listed for this (CVE-2020-1020) but some servers are still showing. And it's driving me mad. Trying to see if…
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Anyone Else Having Issues With Bitdefender Blocking All Websites If Content Control Is Turned On?
Anyone Else Having Issues With Bitdefender Blocking All Websites If Content Control Is Turned On?
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Exclusions dont work with VIMEO.com
My bitdefender does not allow the website vimeo.com, I already added it to the exclusions like *.vimeo.com and *.vimeo.* and even so it remains blocked, with others that I released it worked perfectly, but not with VIMEO, what can to be?
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Bitdefender Endpoint Security Tools: Weird Firewall / Port Scanning Alerts. Any Help?
Helping a friend that uses Bitdefender Endpoint Security Tools for clients. A PC on client's home network is getting firewall alerts about port scanning. I'm trying some things but lack info - can't log into the router at the house, etc. This is the situation. Any ideas you can offer? This win 10 pro PC gets messages…
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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Bitdefender GravityZone does not block youtube.
In Bitdefender GravityZone I was able to normally block the sites I wanted, however youtube does not block it at all. I blocked it by category, and even added it to the exceptions *.youtube.com as blocked, but it doesn't block!
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Is It Possible To Protect A Specific File With Bitdefender BEST?
Hi, On Windows 10 with BEST installed, is it possible to protect a specific local file with Bitdefender BEST so that the file cannot be altered? I couldn't find such an option in the BEST policy settings. I could set the file to read-only through Windows file permissions and additionally only allow specific Windows users…
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Which product is suitable for us?
Our company needs an Antivirus. We have 3 Windows servers (IIS server, domain controller and database server) and 40 Windows desktops in Windows active directory environment. Which would be the best Bitdefender security solution for our environment? Any suggestions would be appreciated.
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How Do I Prevent "Endpoint Security Console" (EPConsole.exe) To Run On A Remote Desktop Environment?
In a Bitdefender Endpoint Security running on a Windows 2016 Server, every time a Remote Desktop user logs on, an instance of "Endpoint Security Console" (EPConsole.exe) is started. In my scenario, this is the most memory consuming application, and with hundreds of users logged on, the memory became an issue. And I think…
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How To Block Chrome Extensions With BD GravityZone Web Console?
Hello. I want to block chrome extensions in user's computer like VPN, IDM and torrents, from Bitdefender GravityZone Web Console. Please guide me on how can i do that. Thanks.
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Antimalware Status Shows Both "On" And Red Exclamation Saying "Off". Which Is True?
Mousing over the exclamation says "Antimalware is not enabled". But the green text says "On". How do I address this?
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Server Is Not Displayed In The BD GravityZone Console. What Can I Do?
Currently a server has Bitdefender Gravity Zone installed and it shows up correctly working and updated, the problem is that I cannot locate it in the Gravity Zone console. What can I do to make it show up in Gravity Zone again?
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GravityZone: Need Clear Requirements For Updating Patches In Air Gap Environment. Any Help?
Hello Team, Greetings! We have an air-gap environment, where the servers do not have access to internet directly. So we have setup a relay server which talks to internet and gets all the patches and we have redirected the servers (no internet access) which needs patches to relay servers for updates. However, looks like the…
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Bitdefender For Cpanel
Hello, It would be nice if in the near future Bitdefender could secure infrastructures and web servers like Cpanel, one of the largest web administration panels in the world. Please let the developer know. :) Thanks.
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Dec 2022 Patches Broke BEST?
We have multiple servers this morning after the December 2022 patches installed, the Bitdefender services are not starting. We can manually start the aux services, but the main Bitdefender Endpoint Security Service will not start. Though on one server - after we started the aux services including update - eventually the…
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Bitdefender Detected a Threat and Blocked Explorer
The details are below. A full scan came back clean and the user doesn't report anything out of the ordinary. I checked security logs nothing suspicious and confirmed the device is fully patched. I believe this is a false positive but would like to know more about how the "User Login" is affected in this instance. Event…
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Question On GravityZone Email Security (EMS) Licensing
Question on licensing for GZ Email Security. It states you have to change the MX records to point to Bitdefender. Does this mean that it is an all or nothing for mailboxes? Meaning do I have to buy a license for every mail box in my company, to include group mailboxes, security mail boxes, other users I do not intend to…
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PC sur le réseau mais hors connexion sur la console.
Bonjour, Je gère Bitdefender GravityZone pour mon entreprise et j'ai plusieurs pc vu hors connexion sur la console alors qu'ils sont visibles sur le réseau et répondent aux ping. Côté PC le client BD semble correcte et n'annonce pas de problème. Ce sont des Windows 10 en 21h2, à jour. Niveau Réseau, c'est du DHCP et la…
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Announce Next Update Of Bitdefender Endpoint Security Tools?
Dear, Could you please let me know if Bitdefender has any official places that announce upcoming updates in advance? Thanks.
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Exclusions not working for scans
Hey guys, I ran into a problem where no matter what I did with policies, I could not get some additional drives on windows to be excluded from scans. I finally figured out the problem though, you need to make the drive letters capitalized. Apparently, even though windows filesystems are not case sensitive, bitdefender is.…
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Policy blocking printing to Ricoh printer
Greetings all, new BDGZ user here, one of our managed companies has a Ricoh C3503 Copier/Printer device. Since deploying default rules with the BEST endpoint the users can no longer print. I was able to verify it was something with the firewall by cloning the default policy and deploying one with the firewall enabled. Once…
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Having difficulty encrypting with automatic boot over 2 different Asrock motherboards
We have 14 x Windows 10 Pro workstations with Asrock X470D4U2-2T motherboards that have all successfully encrypted with If Trusted Platform Module (TPM) is active, do not ask for pre-boot password option checked. However, we also have 18 Windows 10 Pro workstations with Asrock X570D4U-2L2T boards that have gone through the…