How To Uninstall / Revoke The Security Agent For An Employee In BD GravityZone Security Central?

Sarah.J

How to uninstall and revoke the security agent for an employee in Bitdefender GravityZone Security Central, when we don't know what's the name of his endpoint?

Gjoksi

Hello.

Since you need help with business product, @Alex_Dr or @Andra_B could take a look here and help you with the issue.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Alex_Dr

Hello @Sarah.J,

Do you have access to said employee's physical computer in any way in order to uninstall it manually? Or for that customer to provide you the computer ID from Control Panel -> System and Security -> System and then Computer Name field.

Also, are you referring to Bitdefender Central or Bitdefender GravityZone, as one is for the consumer Product and one is for the business product.

Best regards,

Alex D.