How to uninstall and revoke the security agent for an employee in Bitdefender GravityZone Security Central, when we don't know what's the name of his endpoint?
Hello @Sarah.J,
Do you have access to said employee's physical computer in any way in order to uninstall it manually? Or for that customer to provide you the computer ID from Control Panel -> System and Security -> System and then Computer Name field.
Also, are you referring to Bitdefender Central or Bitdefender GravityZone, as one is for the consumer Product and one is for the business product.
Best regards,
Alex D.
