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Risk Management not updated
Hi! I'm quite new to GravityZone and I've a question about security management. It says that on my pc there are some vuln. apps. I've removed those app and done a new risk scan but it still says that those app are installed and vulnerable. Any suggestion?
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Bitdefender has flagged website with Malware
Hi All, can anyone please let me know how to get Bitdefender to re scan the site which it has previously tagged with malware post updates?
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Installation 0% and Error
Hi, we want to try Install Bitdefender Gravityzone (Business Security) On-Prem. When we try to Install on device (windows) we get feedback error, The error show after process 0% It's still early
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Misconfigurations
I got 98% of Misconfigurations while my configurations are right, is there anyone who can help with Misconfigurations scenarios ?
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Endpoint Security
We are seeing a few discrepancies in GravityZone. I show some devices as not seen in over a year, however when I look at the client, they show updated. Thank you for any insight as to what i have going on.
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How to whitelist false positive in Bitdefender Gravity Zone
Hello All, We are getting false positive, and need to whitelist application or path in BitDefender Gravity Zone. Here is warning that we are getting: On-Access scanning has detected a threat. The file has been deleted. C:\Users\Username\AppData\Local\Temp\Deployment\DK63992R.LWN\QN6ECEHG.0YJ\mrFuncLib.dll is malware of…
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SCCM / Configuration Manager / gravity zone
Hi everybody, i'm actualy dealing with a strange problem. We use Microsoft Configuration Manager (known as SCCM) and we have a lot of errors when deploying software on computers. The problem is SCCM is downloading files in "C:\Windows\ccmcache" before processing installation, but on some computer he cannot validate the…
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Email undetected by security engine
I have an email that should have easily been detected as phishing but was NOT. Is there a way to test how this made it through the engine? And can I submit it to a database for others?
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Como faço para tirar o bloqueio de um site?
Tem um site que preciso acessar que está sendo bloqueado, fui ao controle de conteúdo e coloquei as permissões necessárias mas não funcionou, depois coloquei permissão total a tudo e mesmo assim não funcionou.
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Device control exclusion doesn't work
We have Bitdenfender Endpoint security here at my work. Due to the nature of our business we do not allow usb flash drives to be plugged in to any computers, with some exceptions. I have added a flash drive exclusion from discovered devices, and I can see that the device is in the list, but every time I plug in the flash…
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getManagedEndpointDetails
I am trying to use the Control Center API to get the details about an endpoint from GravityZone. I've got all the basics working. I generated the API key and I am able to authenticate and query data. Now I am trying to use the code at the bottom of this message to get the details about an endpoint. (For brevity, I left out…
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Companias y Dispositivos eliminados
Buenas tardes. Hemos eliminado una serie de compañias y dispositivos por error de la consola de gravityzone como podemos restaurarlas o como podemos solicitar apoyo a Bitdefender con esto
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using the paid for VPN can we change our IP regularly
can we change our IP every 60-90 seconds in the paid for VPN
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Windows 22H2 Being Reported as Vulnerable
I have a little over 250 devices that are reporting 22H2 as vulnerable in gravityzone starting around 7.7.23 CVE-2022-24502, CVE-2022-24503, CVE-2022-24505, CVE-2023-21554, CVE-2023-28252 I have pushed windows kb502166 to a test group of devices today but they are still showing vulnerable. PC's show windows build…
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Cannot update GravityZone Endpoint Security Tools
Hello, I am trying out GravityZone Business Security for my Ubuntu 22.04 machine, I followed the installation instructions and I have it running and functional on the device. The only problem I have is I cannot seem to update the software. Any idea how I can get it to work given the following details? When I run "bd…
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Assign Incident to Analyst
I have previously assigned an incident to a user (myself) and now want to do this for all incidents. I'm baffled, however, to find the place I previously used to make the assignment. Can someone provide a link to assigning incidents or some instructions. Thanks
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Using groups/policies sensibly
Having decided to spend some time improving our protection (hence the flurry of questions) I think I'm getting close to where I want to be. Is is possible to use groups to remove some endpoints from being reported on ? I have split our estate into "in use" and "not yet deployed" endpoints. The undeployed ones are in a…
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GravityZone - Email Security
Hi Experts, I have an issue when I want to configure GravityZone - Email Security. Every time i want start to configure email security by clicking create account button, I got an error message "Email security account creation failed". My question is, is this error related to specific role/permission that my account don't…
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Fixed a vulnerability. Not being picked up in dashboard ?
Had a critical vulnerability regarding readable SAM files on an endpoint. Followed instructions to fix and can confirm they successfully ran. However, 24 hours later, the dashboard is still showing that endpoint as having that vulnerability. Now I am looking, I can't seem to find a report with when vulnerabilities were…
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Old Active Directory users being listed
Clicking through the Exec Summary to a list of vulnerabilities, and I am seeing a lot of disabled windows active directory users being shown as the "account" with a problem. These users may have used the endpoint, but have since been disabled, and the endpoint reassigned and a new user has logged using active directory. If…
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Cannot access home network
I attempted to connect to a client's 'Guest' network in order to access the internet. My laptop (a PC running W10) flashed a warning about a port scan and then moments later informed (not asked) me that it would reboot in 5 minutes. After rebooting, the wireless was disabled. I managed to find the reason (the service had…
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Microsoft ATP preventing install on Server 2019
We are having a problem with installing BD on server 2019 host in Azure. We are rolling out new servers that are Server 2019 Gen 1 and Gen 2 update hosted in Azure for our clients. We download our policy from our gravity zone and can install BD without issue if its every first thing we do. But it doesn't always work out…
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Installing the Bitdefender GUI on Linux Mint 21.2
Our company got a Bitdefender Lizense, i did create a Linux Installation package in the backend and installed it on my linux box, bitdefender services are running, but I cant find the GUI for it. I tried to add the bitdefender repositories, but always get the message that the depot is not signed. I did install the key, i…
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Policy stuck on 'Pending' and never applies
Today I had a very strange issue. I use SyncroMSP to push BitDefender Endpoint Security to my customers. A user was having BSOD issues on a 1-year old PC so I decided to go nuclear and I wiped the internal SSD today and re-installed Windows fresh and clean. I installed my customary SyncroMSP installer w/ BitDefender…
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Bitdefender Endpoint products compatibility issue with Azure Code Signing (ACS) program
Hello everybody, Does Bitdefender Endpoint products must be running a version of Microsoft Windows that has been updated to support the Azure Code Signing (ACS) program, which replaced the deprecated cross-signing program? KB5022661—Windows support for the Azure Code Signing program - Microsoft Support Thanks in Advance…
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Disable the funtion "Mobile Hotspot"?
It's possible block or disable the funtion "Mobile Hotspot" of Windows 10 / Windows 11 with BitDefender?
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BD GravityZone flagging Virus/Malware in OST/PST FIles
I'm fairly new to GravityZone and so far love it, but there's a lot to digest and learn. I'm having an issue with BitDefender GravityZone flagging attachments in old emails located in users OST or PST files. That part is great except that Threat Xplorer shows that it has deleted the suspicious attachment when in fact it…
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Gravity Zone Software Execution Policy Bypass
Hi guys, all right? During the last week, I've been testing some features of GravityZone and one of them was the program execution blocking policy. From what I verified, we can block the execution of a software both by the absolute path and by the Hash (MD5/SHA). I used an EDR test file without changes and it was blocked;…
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BitDefender icon pop up and application doesn't open
Hello to everyone! I have a question about BitDefender app on Mac. The version of the pc is macOS 10.14.1. Through settings-->privacy, i enabled permissions on Accessibility & Full disk permissions. While i'm clicking to open Endpoint BitDefender for Mac, the icon of BitDefender pop's up on the screen and after all the app…
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Minha pasta de vídeos em meu pen-drive está inacessível
Olá: Meu pen-drive tem uma pasta de vídeos que, após uma ação do Antívirus, ficou conforme os anexos. Ela ficou inacessível, conforme demonstra os anexos, e não volta ao formato de execução em vídeos.. Alguém pode me orientar o que fazer? Obs.: Já abri chamado com a equipe técnica, gerei um arquivo Bdsylog e enviei pelo…