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How to whitelist false positive in Bitdefender Gravity Zone
Hello All,
We are getting false positive, and need to whitelist application or path in BitDefender Gravity Zone. Here is warning that we are getting:
On-Access scanning has detected a threat. The file has been deleted. C:\Users\Username\AppData\Local\Temp\Deployment\DK63992R.LWN\QN6ECEHG.0YJ\mrFuncLib.dll is malware of type Gen:Variant.IcedId.766959
Items in bold vary depending on the user and which project is being pulled. What would be best way to whitelist our application?
Answers
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Hello @Thomas.R,
Please check the following article that provides detailed steps on how to add exclusions:
In your case you should define an in-policy exclusion on On-Access scanning for the specific file and you should also use wildcards to replace any variable from the path.
If you still require assistance, you can always reach out to our Enterprise Support Team and they will be happy to assist with any exclusions that you might need to add.
Contact details are available here: https://www.bitdefender.com/business/support/en/71263-85158-contact.html
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