Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Using groups/policies sensibly

Options

Having decided to spend some time improving our protection (hence the flurry of questions) I think I'm getting close to where I want to be.

Is is possible to use groups to remove some endpoints from being reported on ?


I have split our estate into "in use" and "not yet deployed" endpoints. The undeployed ones are in a lockroom safe. The idea is when they are issued (connect to the internet etc) they'll update the endpoint etc. Until then they won't report, or will show as very out of date.


So I need a policy, or a way to tell GravityZone that endpoints in this group can be ignored.

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited August 2023
    Options

    Yes, you can use groups to remove some endpoints from being reported on in Bitdefender GravityZone. Here are the steps:

    1) Go to the Network page.

    2) In the left-side pane, select the Custom Groups folder.

    3) Right-click on the group that you want to exclude from reporting and select Properties.

    4) In the Properties dialog box, uncheck the Include in reports checkbox.

    5) Click OK.

    The endpoints in this group will no longer be included in reports.

    Here are some additional things to keep in mind:

    1) Endpoints that are excluded from reporting will still be protected by Bitdefender.

    2) Excluded endpoints will still be displayed in the Network Inventory, but they will have a red exclamation mark next to them.

    3) You can exclude endpoints from reporting at any time.

    4) To include an endpoint in reporting again, simply go back to its properties and check the Include in reports checkbox.


    If you need more help, kindly contact the bitdefender business support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory 

    Additionally, @Alex_Dr or @Andra_B can have a look into this for you.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Unless I am being very thick, there is no "custom groups" folder. And right clicking on my "Undeployed endpoints" group just brings up "Assign policy" ?

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff
    Options

    @JLC_UK ,


    I strongly recommend, in this case, contacting the Enterprise Support Team as to assist you with the AD integration properly. Please let me know the outcome so we can resolve the situation in a timely manner.


    Best regards,

    Alex D.