What action do you take on <System> malware?

infosec_questions

I received this alert, but I am not sure what to do with it. Google searches yield a lot of .eml files that have the generic.peed file name, but those usually include file paths, and this alert just lists <System>

Bitdefender Threat Alert

Event type: Malware

Computer:

Organization:

Timestamp: 10/07/2023

Malware type: process

Malware name: DeepScan:Generic.Peed.AFFD2546 File path: <System> Final status: still present

Flexx

https://community.bitdefender.com/en/discussion/97437/what-action-do-you-take-on-malware

Please contact Bitdefender Business Support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory.

Additionally, you can reach out to @Alex_Dr, @Andra_B, or @Andrei_S Enterprise from the Enterprise team, and they will be able to assist you.

Regards

Andrei_S Enterprise

Hello @infosec_questions,

If you are able to identify the file/files you can submit them to our Laboratories directly to be analyzed so we can confirm if it's indeed a malware or if there it's a false positive: https://www.bitdefender.com/business/submit/

Otherwise, if you are not able to identify them please collect the Bdsyslog (https://www.bitdefender.com/business/support/en/71263-120873-using-the-bdsyslog-scanning-tool.html#UUID-568901e3-e081-f00a-c24b-6e59e2e444de) and reach out to our Enterprise Support team as @Flexx mentioned.

Regards

infosec_questions

Thank you, I did submit a ticket and am sending the investigation collection .zip file to them shortly.