Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

BitDefender blocking airplane wireless

I have clients where BD is blocking the wifi on airplanes. Seems to be an issue with captive portals being blocked. Is this a firewall issue? If so, any recommendations on fixing it?