BitDefender blocking airplane wireless

Jrodch101

I have clients where BD is blocking the wifi on airplanes. Seems to be an issue with captive portals being blocked. Is this a firewall issue? If so, any recommendations on fixing it?

Gjoksi

Hello.

Since you need help with business product, @Alex_Dr or @Andra_B (they both provide support for business products) could take a look here and help you with the issue.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Alexandru_BD

Hello @Jrodch101,

Can you tell us what OS are you using and what Bitdefender product?

Regards

Jrodch101

https://community.bitdefender.com/en/discussion/comment/317880#Comment_317880

Windows 10