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Connection blocked for a mismatched security certificate

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Aster
Aster
edited July 2023 in Enterprise Security

Connection blocked for a mismatched security certificate issued for a different web address than the one indicated.

The notification of the block repeats indefinitely, since the attempts are continuous by changing the first letter of the site. I have seen that this problem is activated with two different sites. Any solution to be able to locate the certificates referred to by the notification?

Comments

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.

    Since you need help with business product, @Alex_Dr or @Andra_B (they both provide support for business products) could take a look here and help you with the issue.

    Also, you can always contact the Bitdefender business support:

    https://www.bitdefender.com/business/support/en/71263-85158-contact.html

    Regards.

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff
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    Hello @Aster,

    Can you double check if the product is up to the latest version? Also if you can provide a screenshot with the blocked certificate and details for more information?


    Best regards,

    Alex D.

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