After 24hours through RMM, BitDefender install pending

George Lagaris

Hello everyone!

I have a question about installing BitDefender on macOS Catalina version 10.15.7, through RMM.

Me and my co-workers have done a lot installations on macOS especially in Catalina version. We install the agent on macOS and from RMM we give special Policy to begin the installation of BitDefender. The installation runs automatically.

In macOS endpoint that we trying to install, we have given full access on Disk and Accessibility. The thing is that BitDefender is still on pending install from yesterday.

Just to catch up someone, the disk has a lot of free size.

Is there something that i'm missing?

Gjoksi

Hello.

Since you need help with business product, @Alex_Dr or @Andra_B (they both provide support for business products) could take a look here and help you with the issue.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.