New AV, ATS, and EDR Deployment in 2024

kdaustene

Hey there, I am deploying AV, ATS, and EDR in 2024 in my mainly Windows environment of 60 or so endpoints. I am trying to gather as much information as I can. Any tips or guidance for a new deployment or for a new BitDefender admin?

Gjoksi

Hello.

Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Andrei_S Enterprise

Hello @kdaustene ,

If this is a cloud deployment the recommended preparation and onboarding recommendation are available in this section: https://www.bitdefender.com/business/support/en/77209-79432-getting-started.html#UUID-c0b01984-e528-777b-0975-99b7e9ef3fb5

Endpoint protection requirements: https://www.bitdefender.com/business/support/en/77209-376327-endpoint-protection.html#UUID-118f83ec-8508-34af-2274-66b999e05776

Communication ports requirements: https://www.bitdefender.com/business/support/en/77209-376337-gravityzone-communication-ports.html#UUID-b501e153-c39e-f4c6-9c42-eb9a32f09f70

On top of that you can also review the Techzone section: https://techzone.bitdefender.com/en/gravityzone-platform.html

You can always reach out to us if you have additional questions.

Furthermore, there are Professional Services available to purchase if you want someone from our side to do the deployment or you can reach out to your Partner as well as they should be able to assist you.

Kind Regards