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Import application blacklist; predefined blacklist
Hello. We are licensed for Bitdefender Gravityzone Business Security Premium. I am looking for two things. -Is there a way to import an application blacklist? I can only find the Content Control settings under Network Protection in the policy settings, which only allow manual entries one at a time. -Is there a predefined…
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ServiceNow personal developer instance enabled SecurityOperations plugin?
I've deployed a ServiceNow developer instance running version 'London' and can't see an option to enable SecurityOperations plugin. However I had a previous instance and I'm sure it was a straight forward operation from the instance manager. Does anyone know how to do this or whats changed? Thanks
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Potential False Malware Threat on Webpage
Hey there, I am posting using my personal BD account, but I am a Gravity Zone user through my job. On my work computer, I have been getting a Malware threat notification when connecting to a webpage (https://www.horizonfitness.com/). I open the webpage and my BD Endpoint Console alerts me, see the screenshot below. I then…
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How Bitdefender GravityZone identify devices
Hello, I need the document to explain how Bitdefender GravityZone identifies devices. If I take a snapshot VM and clone it to another place, on GravityZone will recognize two or only one device. Thank you so much.
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Salesforce Integration with Spring Microservice
I am using JWT bearer token flow to get access token from salesforce and then call salesforce API using this access token. I Have already generated a private key and certificate with OpenSSL and have uploaded a digital cert on the salesforce connected…
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How to get sysprep to work correctly when using Agent BEST 7.8.4.270
Afternoon all. I am trying to prep a system image that includes our Agent Type: BEST Product version: 7.8.4.270 install. I found the instructions on the website in regards to using the sysprep patch to fix the issue however I cannot seem to get it to work correctly, the image works fine but the second I install the client…
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Firewall, sandbox not running
Hello All,, I have a big problem installing bitdefender gravityzone business security enterprise. 1. Under the client, the firewall module cannot be started. I have tested in Windows 10 and Windows 11. They don't work. 2. Policy information is pendding state. 3. I want to explain more about Sandbox Analyzer when the status…
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Application Control. Any Help?
Hi all, NewB here so please be gentle :😉 We are trying to get Application Control working on our subscription. We bought GravityZone Business Security Premium, plus Patch Management and Full Disk Encryption. We are a small company, all of us operating remotely from each other spread across Australia. According to what I…
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Bitdefender GravityZone and disabling Auto-Run
I'm using Bitdefender GravityZone and to meet a Cyber Essentials requirement I need to disable Auto-Run (or Auto-Play) on all devices and O/Ss (including Windows; macOS; Linux). What is the best way to achieve this in GravityZone?
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Content control doesn't appear to work
As I'm new here, I don't think I can post pictures. Linked in with my other question about BD blocking malicious websites, I thought I'd look at the content control functionality in GravityZone. For my test PC, it's showing that "Content Control" is enabled. Under the policy, Network Protection/Content control is set to…
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Bitdefender on Hyper-V
Hi, We have a new on-premises GravityZone Premium subscription that we need help setting up. Unfortunately, the documentation is not very helpful, since we don't see the things and settings described in there. After logging in to https://cloudgz.gravityzone.bitdefender.com/, I navigated to Network/Packages, in the left…
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How To Find Unprotected Devices?
Hi First time on the forum. From Gravityzone, how do I search the network for unprotected devices? Some of my customers install their own pc and I want to make sure they don't forget to install bitdefender.
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Blocked site tealiumiq.com
Hello, BitDefender antivirus reports every day numerous access blocks to the tealiumiq.com site. We know that it is TMS (Tag Management System), but we do not understand when it is invoked and consequently why it is blocked by the antivirus. Can anyone give us detailed information on this? Can we put this in the exceptions…
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Cannot get port 445 open
We have two "firewalls" in our company, Bitdefender GravityZone & our router. I've added a Firewall rule under the policy our PCs are on, and I disabled the router firewall for testing (Asus routers are a pain in the A for opening ports). Despite this, port 445 remains closed. We do not use Windows Firewall, Bitdefender…
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GZ "There is no connection with the host security service. Please restart your system."
Something is going on with GZ beginning last week. We have 200 hosts across 15 separate client sites running GravityZone, and between 11/18 and today three production servers (each at a different site) have come up with the same issue - Cloud console reports "update disabled"; antimalware and power user modules are OFF;…
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Exchange Protection - Top 10 Spam Recipients: How Do I Confirm Detected Users Are Spammers Or Not?
HI I'm using Bitdefender gravity zone Business edition. I noticed in dashboard report showing exchange Protection top 10 Spam Recipients .How do confirm detect users are spammer or not?
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Updates to the endpoint client of gravityzone bringing my machine to its knees
I know we have all had it at some point it our IT careers, you are happily using your laptop and then for no apparent reason the laptop's fan spins up, your processor gets busy and the performance of the PC gets sluggish. I am getting this regularly during the working day and it coincides with the endpoint software on my…
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What Is "vSHANxaj.exe"?
Hello everyone. I found this file vSHANxaj.exe running in background at one of our server. I am wondering what is it. could anyone help me out with this? Thanks.
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Is there A Complimentary Home Product For Employees Of Bitdefender Corporate Customers?
Hi, I'm uncertain as to how to categorize this question. Maybe as a customer service question. Someone told me some companies that sell corporate security products may also provide free antivirus for the customer's employees' home systems. I was asked to find out if our license with Bitdefender may also include such a…
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Unable To Distribute/Install Endpoint Via Jamf Pro. Any Help?
Hello everyone, We've had Endpoint Security on our Macs for about five years now and everything has worked with distribution/installation via Jamf Pro until late last year after we've updated to the latest package. The Process looks as shown bellow with the error message. Does anyone know what could be wrong and/or what to…
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How To Turn Off / Block Popups For Bitdefender Endpoint Security Tools?
Hi, wonder if someone knows how to turn off popups for Bitdefender Endpoint Security Tools? I'm keep getting constant popups about localhost software (Laragon 6) that is accessing C:\Windows\System32\whoami.exe file in windows and that is recorder as ATC.Suspicious Behaviour and a popup or two at the same time keep showing…
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afmtd Exploitable
Hi. I'm seeing some servers showing this misconfigutation under 'Security risks' in GravityZone, but other servers aren't....even though the same OS and patch level. I've tried applying some of the workarounds listed for this (CVE-2020-1020) but some servers are still showing. And it's driving me mad. Trying to see if…
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Anyone Else Having Issues With Bitdefender Blocking All Websites If Content Control Is Turned On?
Anyone Else Having Issues With Bitdefender Blocking All Websites If Content Control Is Turned On?
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Exclusions dont work with VIMEO.com
My bitdefender does not allow the website vimeo.com, I already added it to the exclusions like *.vimeo.com and *.vimeo.* and even so it remains blocked, with others that I released it worked perfectly, but not with VIMEO, what can to be?
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Bitdefender Endpoint Security Tools: Weird Firewall / Port Scanning Alerts. Any Help?
Helping a friend that uses Bitdefender Endpoint Security Tools for clients. A PC on client's home network is getting firewall alerts about port scanning. I'm trying some things but lack info - can't log into the router at the house, etc. This is the situation. Any ideas you can offer? This win 10 pro PC gets messages…
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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Bitdefender GravityZone does not block youtube.
In Bitdefender GravityZone I was able to normally block the sites I wanted, however youtube does not block it at all. I blocked it by category, and even added it to the exceptions *.youtube.com as blocked, but it doesn't block!
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Is It Possible To Protect A Specific File With Bitdefender BEST?
Hi, On Windows 10 with BEST installed, is it possible to protect a specific local file with Bitdefender BEST so that the file cannot be altered? I couldn't find such an option in the BEST policy settings. I could set the file to read-only through Windows file permissions and additionally only allow specific Windows users…
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Which product is suitable for us?
Our company needs an Antivirus. We have 3 Windows servers (IIS server, domain controller and database server) and 40 Windows desktops in Windows active directory environment. Which would be the best Bitdefender security solution for our environment? Any suggestions would be appreciated.
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How Do I Prevent "Endpoint Security Console" (EPConsole.exe) To Run On A Remote Desktop Environment?
In a Bitdefender Endpoint Security running on a Windows 2016 Server, every time a Remote Desktop user logs on, an instance of "Endpoint Security Console" (EPConsole.exe) is started. In my scenario, this is the most memory consuming application, and with hundreds of users logged on, the memory became an issue. And I think…
