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How often does Bitdefender update their security content?
I know that endpoints scan hourly for updates of security content, but how often does Bitdefender push out security content updates? I'm working for a company that wants information like this, and I haven't found anything in the documentation yet. If anyone knows the answer and/or can point me where I can find this…
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The knowledge required to use gravityzone instead of customer products
Dear community: I've been using bitdefender consumer product for a long time, alone with not using administer account and having a hyper-v to run all 'suspicious' I think I've managed to avoid exposing my PC. However recently a friend of mine is testing some fileless attack ****** and bitdefender missed 3/9. A quite…
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Coming from Total Security I have so many questions...
… I am not even sure I will keep GZ BEST and might even go back to my previous edition, but there are many things that can be done, yet I also see this GZ interface as a huge learning threshold to overcome. I do see advantages, like granularity and the ability to spot processes and allow or disallow them (had to do that…
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2FA reset on GravityZone
Hi all, I have been using Google Authenticator, but the SEP inside my IPhone seems more secure since iOS 18, and want to fallback to its builtin authenticator (now accessible via the Passwords app). Unfortunately Bitdefender Gravityzone doesn't let me disable 2FA so that I can scan the QR again. Can I get some help please?…
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On-demand scan on Linux doesn't respect the scheduled time when the machine resumes from sleep
Hello! In short, my problem is the following: On the Linux machines where BEST is installed, we configured the on-demand scan to run from Monday to Friday at 3:00 AM and NOT to try to run again if the execution time has been missed. It turns out that, on the machines that users suspended overnight, the scan happens in the…
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GravityZone Policy Sync doesn't load rules in Firewall
Greetings, My EDR GUI doesn't list all the rules. I attached screenshots to compared the policy from Gravityzone with that of my client. Must I reboot? Using Small Business Security license
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New design for Networks in Bitdefender GravityZone
A few questions regarding the new design under Networks in Bitdefender GravityZone. There are two general issues that make working with the new design significantly more time-consuming: Where have the red indicators in the tree gone, the ones that showed there were issues in a particular branch? It used to be very quick…
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Installation order and should I enable Secure Boot on upgraded Windows 10 - 11 installation
Good day, I am a BEST (Bitdefender Entpoint Security Tools) user with GravityZone. My installation CD is a Windows 10, but now that I upgraded my PC, it has a TPM (Trusted Platform Module) as well as SecureBoot capabilities. What I do is: Install & boot Win10 Disable updates Install Bitdefender (from a media device,…
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XDR Network Sensor Test
Hello, I'm trying to test out the XDR Network Sensor, are there any test which are available I tried netscan, C2 beckoning but all i get is that edr sensor detected the attacks. On the /opt/bitdefender/var/log/bdxdrd.log path when I access the logs, i don't see any detections or maybe I'm doing something wrong.
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Introducing Bitdefender GravityZone PHASR – Dynamic Attack Surface Reduction
Cybercriminals increasingly rely on Living off the Land (LOTL) tactics — abusing legitimate tools and trusted applications to blend into enterprise environments. These tactics are now involved in 70% of cyberattacks, making conventional controls ineffective. Bitdefender GravityZone PHASR (Proactive Hardening and Attack…
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Users lost write permission on any external USB device
After applying a huge gravityzone task called "Fix Security Risks" we are unable to write to any external device connected to any of our bitdefender managed computers. The reason is that "the device is read only". Even if we uninstall bitdefender, the issue remains. The device, however, is perfectly working on any other…
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What licence for AWS Workspace
Hi, We have a project to use AWS Workspace (a small amount like ~10) and I'm having trouble getting the right license to secure those. I already have Business security licence but i'm not sure that's the best way. Thank you
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I´m Lost credentials windows after a dissaster console gravity Zone
Hi, My name Luiz Carlos ( Support the company JB Repre, location in São Paulo ), after a configuration in console GravityZone a dissaster in lost credential windows, all pcs no connect and save credencial all station i need supprt help me
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Is Bitdefender XDR eligible for BYOD?
Is there any official information whether Bitdefender GravityZone Extended Detection and Response (XDR) is eligible for personal device as part of Bring Your Own Devices (BYOD)?
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Unable to Upgrade On-Premises Console and can't submit request using contact us
I received notification that GravityZone 6.41.2-1 was available for upgrading.When I log into my console, it shows current version of 6.40.1-1 and 6.41.2-1as available, but there is no upgrade button. Current status lists as "up to date". I found a previous article regarding logging into an ssh console and issuing…
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one pc stop recognize bitdefender
one pc stop recognize bitdefender and the pc not recognized by gravityzone what can I do?
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Masterclass Series: Live and On-Demand Learning
Join our expert-led Masterclasses to discover practical insights, deep dives into cybersecurity challenges, and real-world applications of GravityZone. Can’t make it live? Access recordings of all past sessions anytime. 👉 Explore the series: https://www.bitdefender.com/en-us/business/masterclass If you already attended a…
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Bitdefender Masterclass: What did you learn or love?
Whether you attended a live session or watched one of the on-demand recordings, this is the place to discuss the Bitdefender Masterclass Series. Feel free to: Share your key takeaways Ask follow-up questions from the sessions Recommend future topics you'd like us to cover Discuss how you’ve applied any insights in your…
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DemoZone: Guided Interactive Product Tours
Explore our interactive, self-guided tours to see how Bitdefender GravityZone can support your cybersecurity strategy. Perfect for IT professionals who want a hands-on look at how our technology suite delivers unified, comprehensive protection. 👉 Try it now: https://www.bitdefender.com/en-gb/business/demo-zone Have you…
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Tried the DemoZone? Share your impressions & questions here!
Have you explored the new Bitdefender DemoZone yet? This space is for you to: Share your experience with the interactive product tours Ask questions about GravityZone features shown in the demos Suggest improvements or other topics you'd like to see covered We’d love to hear how the tours helped you better understand…
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Black taskbar icon?
Installed BD Security Endpoint Tools agent on Windows 11 24H2 26100.3476 (latest version) images and when updating it seem to crash once. When I finally got it repaired & updated to 2.9.20.519, the taskbar icon is black background with white letter "B". It also wouldn't start the BitLocker encryption process, I had to…
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Release notes for 7.20.51.200061 and required reboot on MacOS
This morning, March 12th, our MacOS users received a notification from BitDefender asking them to reboot their machines, something that had never been noticed before. Looking at the version of BEST for MacOS, I noticed that it was version 7.20.51.200061, which is not yet documented in the release notes page. Is this reboot…
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RE-INSTALL ENDPOINT SECURITY TOOLS
Good afternoon, I'm having a problem with some company computers that had Bitdefender Endpoint Security Tools installed through a grant. It turns out the antivirus software was uninstalled on some computers, but now, to maintain support, we have to reinstall it. Who should provide me with the setup installer? I have no…
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March 5 2025 - GravityZone reports not being sent by email?
hi - has anyone else had an issue today receiving reports from GravityZone by email? I have about 20 sites, reports scheduled daily to be sent to two different addresses. Everything ok through Monday, but no reports delivered Tuesday night. Logged in, checked report was generated and can be viewed, hit the email button -…
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Bitdefender Gravity Zone incorrectly classifying endpoints
Hi all I have a 50+ gravityzone instance that I have recently enrolled a linux os laptop on. Gravityzone has classified this endpoint incorrectly as a server and I cannot find a way to change it back to endpoint. This wouldn't normally be an issue but I understand there is a limited amount of server licensing available and…
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Hash on real log GravityZone Connector diferent with the hash on Push event JSON test
Hello Guys, I just want to make my cloud-based Bitdefender GravityZone antimalware integrate with my Google Security / Chronicle (Google SIEM). Everything is okay, the log with the event types new-incident, uninstall, install, task-status, modules is normal for parsing to my siem. But for the event type Antimalware and…
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windows 10 22h2 (10.0.19045.5487) Risk management vulnerabilites
bitdefender says, there is my computer vulnerabilities. I updated the operating systems on all my computers. Windows says you are now up to date. But bitdefender still continues to list operating system vulnerabilities. How can fix this ? Can u help,?
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Questions regarding the installation of BitDefender EndPoint
Hello. I am seeking an antivirus solution and BitDefender endpoint from what I have tested has fullfilled most of my requirments, however I haven't been able to verify if the installation process would at any point require "manual intervetion", as in nescessitating to interact with any sort of graphical user interface.…
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Forward Bitdefender Gravity Zone log to Google Chronicle ( Google SIEM )
Greetings. I am currently conducting a PoC for the cloud-based Bitdefender GravityZone antimalware. At the moment, I am facing difficulties in forwarding event logs from Bitdefender GravityZone to Google Security / Chronicle (Google SIEM). Have any Bit experts here successfully done this before? If so, I would appreciate…
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2F Auth
Hello, I've changed the cellphone and lost generation of the code. I used microsoft authentificator. I know the account and password but lost the connection to the gravityzone. Any advice to disable 2-Factor Authentication to active in the new device? Thanks very much!