-
Confirming XDR Setup
I'm setting up the O365 XDR sensor for the first time. The status shows as active. My concern is with the auditing setup. I enabled auditing via Exchange Online Powershell. But the KB has a Powershelll ****** that isn't working for me. Is there any way I can see if the sensor is working?
-
Need Help, my purchase cannot go through..!!!
I have tried multiple times to purchase Bit Defender Gravity Zone on their website, but the payment cannot go through, what might it be the reason, please i asap help with this.
-
Cant install GUI because 404 on the https://download.bitdefender.com/repos/deb/
Can anyone suggest how to install bitdefender-scanner-gui in Ubuntu? I've already add to the /etc/apt/sources.list deb http://download.bitdefender.com/repos/deb/ bitdefender non-free ``` sudo apt-get update …. sudo apt-get install bitdefender-scanner-gui Reading package lists... Done Building dependency tree... Done…
-
After installing EndPoint, my local printer takes a long time to print
I noticed that after installing EndPoint, my local printer, it took a long time to print, causing my production to slow down, as I had to wait a few seconds to start printing. Before installation, printing was instantly. Has anyone had the same problem or a solution for this? **GravityZone Business Security Premium Best…
-
XDR Network Sensor Testing
Hello, I'm trying to test XDR Network Sensor, I followed up the instruction and set up two network adapters in Hyper-V manager as asked, but the virtual appliance doesn't show up in the Gravity Zone Console. One thing I noticed is in the first option of setting up network configuration is that on either eth0 or eth1 I…
-
Gravity on Premises wont boot on HyperV
Hi, I just find out that "Bitdefender Endpoint Security tools" cannot communicate with the console! I looked at the HyperV (where Gravitiy on Premise is) and discovered that it is stuck in a never ending booting loop! I used an older snapshot, same issue… It cannot pass this point: Btrfs loaded, crc32c=crc32c-intel Any…
-
Can't apply new license GravityZone Business Security
I already tried doing this via tech support but it was a failure. The agent supplied answers using menu items that do not exist. As of now, the software is useless (tried to update GravityZone Business Security after purchasing license upgrade). I purchased the new license yesterday. I went into the menu of GravityZone…
-
Inventario de Software
Buen día, quisiera saber si existe alguna posibilidad de realizar un inventario de Software, con gravityzone.? muchas gracias
-
GravityZone Business Security vs Business Security Enterprise Product Query.
Hi all, Can someone provide me with some simple answers please. I have some customers under 10 users with very simple setups e.g. physical workstations, one or two small servers (host+virtual guest) and using MS365 for email only (for the moment). I also have some customers over 10 users with similar setups but with may be…
-
Archived Incidents in BD GravityZone? (Cloud)
In GravityZone I am unable to see my company's incidents older than 90 days. Does BD automatically archive incidents at the 90 day mark? Am I able to view older incidents myself and just don't know where to look? Do I need to call BD to be able to view them? Thank you all.
-
Fix risk does not work?
In Gravity zone - Risk management-Devices-%device%-Fix risk: When I try to fix risk automatically, the task ends up after 48 hours with no success… What to set up and where?
-
MFA transfer
Dear all hope you are fine, i created a gravityzone account for a client and i activated the MFA using microsoft authenticator app, now the client want the MFA to be on his phone using the main admin account how can I arrange this transfer. Thank you in advance
-
What it means ?
You can cover up to 3 servers (incl. Linux) when we purchase samll business security plan for 10 devices.
-
Bitdefender Logs.
Hello everyone, We have an offline Gravityzone machine installed that no longer updates, in the configuration field the new package is not published, a download failed error appears. I mention that the roles are installed on the same machine. Where should i check the logs too see what's wrong?
-
reinstall error: "installation failed"
after uninstalling bitdefender endpoint security tools from a windows 2016 server if i try to reinstall it i get error installation failed. do you have any ideas to solve?
-
Web Protection
Hello team. We need source to prove these feature are working: "Web Protection". Please help us with the malicious samples or malicious links that BEST can show these features working. Best Regards.
-
Events are not getting forwarded through TestPushEvent API
I am currently using the free trial of Bitdefender's EDR product and have configured push notifications as per the API documentation. I’ve subscribed to all available event types, and the API responds with a 200 status code and a "true" status. I attempted to send a test event using the TestPushEvent API. While I'm…
-
Anyone with Memory issues with latest Product - 7.9.10.392?
We are seeing massive Memory leaks on EPSecurityService.exe? Anyone else?
-
BEST Deployment for macOS HELP!
I've been struggling for months to get this working, and it just refuses to cooperate. Windows deployment was a breeze—I managed that without any issues. However, macOS deployment is driving me crazy. The Bitdefender guide has been completely unhelpful and, to be honest, very confusing. I’ve followed the steps exactly as…
-
Events are not getting forwarded thorugh push API
I am currently using the free trial of Bitdefender's EDR product and have configured push notifications as per the API documentation. I’ve subscribed to all available event types, and the API responds with a 200 status code and a "true" status. However, after generating various events, including threats, malware, and…
-
Gravity Zone Firewall Rules not Blocking Ports
I'm new to gravity zone but have used other Firewalls in the past. Creating rules seems simple. I want to create a policy for a subset of PCs that blocks Remote Desktop on Incoming Port 3389. I've done this before in several other firewalls before. However, I created an incoming rule to block port 3389 but it doesn't work…
-
password for update interval
hello the problem i have is when i try to change the interval from 12h to 6h for updates in bitdefender settings, i am asked for a password, when i enter my bitdefender account password it doesn't work
-
Allow a Specific IP address past a port block
Recently support helped me resolve this issue: However, now I want to allow a specific IP address through this port block. We want to allow a single laptop to RDP into a group of computers but no others. I created this rule to allow it and placed it above the priority list for the rule that blocks incoming RDP. However,…
-
Gravity Zone Network Discovery Problem
Hello, I use Windows active directory and I also have Windows DHCP and Windows DNS. Computers connect to the system both wired and wirelessly. Suppose we install bitdefender on a computer while it is wired. The computer appears as managed in Bitdefender Gravity Zone. This computer then connects to the system wirelessly and…
-
Is anyone else seeing elevated CPU usage from svchost and EPSecurityService?
We recently noticed one of our in house servers was running at a sustained CPU usage (where it normally is mostly idle). Not massive, but enough to wonder what was going on. Spent a few days troubleshooting it, figuring it was some corruption or patch issue. But when we started looking into our other client servers, we…
-
GravityZone login issue.
Since yesterday I am facing an issue where I am trying to login to GravityZone and it just keep on looping in the login screen. We have 2FA setup on the account. When I try to log in, after credentials it goes to loading screen even before the 2FA prompt and then goes back to login screen. Not sure what the issue can be.…
-
Host for Endpoint Security is using too much RAM on my system
Microsoft Server 2022 is running a Remote Desktop server with around 50 users connecting. Initially, Host for Endpoint Security starts with a memory usage of about 700-800 MB, but over time, it increases. Today, when I restarted the server, it had reached as high as 14 GB, and my server became very slow. What could be the…
-
Bitdefender Endpoint Security Setup Not Compatible Windows 11 24H2
-
GravityZone Advanced Business Security
Hi, We have to renew the GravityZone Advanced Business Security licenses but I can't find exactly the same product name. I find GravityZone Business Security (without Advanced) or other variants of the name. Can you please confirm that GravityZone Advanced Business Security is still available and how to find it at your…
-
How is "From email:" validated in Gravity zone mail servers settings?
I am trying to change mail server for gravity zone on premises setup to our own SMTP server. Email address is under top domain of .network for example example@subdomain.network and it says invalid email. How is valid email decided, because I can receive email to that address. it seems to have limit of 6 characters after…