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[Email Security] GMail blocked in & out - claiming 550 5.1.8
Trying to go into customer from gmail: Sending from customer to ANY gmail: JUST started happening yesterday... Any ideas?
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Content Control module has expired.
'The Content Control module has expired. Contact your system administration for further details.' One of our end-users is getting this error. Where can I check on Gravityzone why this is? Or should I check elsewhere?
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Bitdefender installs DCI VPN connection for mac and it's automatically connect. How to disable
Hello , Bitdefender installs DCI VPN connection for mac and it's automatically connect. I need to know what is it and how I could disable it. Can you help me to understand this problem ?
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List of historic devices from GravityZone
Undertaking an audit and looking for "missing machines" so any clue is useful. Is it possible to get a list of past devices from GravityZone so I can have an idea of when they went off grid and jog some memories ?
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Please remove our domain mlc.co.id from your blacklist asap
Hello, You have categorized our site as phishing. We have already proceeded with all the characteristics and we have no virus or phishing you can see here https://sitecheck.sucuri.net/results/mlc.co.id Can you please solve this asap?
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Website is suddenly blocked - Troubleshooting
Hello Bitdefender Community, i am new to this place because i am looking for a solution. I do host a few website-projects and recently i´ve made the discovery that one of these websites isn´t available for business customers because they are denied the access throught the bitdefender endpoint security. Right now the error…
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Customize Bitdefender Content Control Block Message
Hi, Any expert know how to customize Bitdefender Content Control Block Message? My Boss want to insert his own warning terms. 😕
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Two Factor Authentication not working anymore.
Hello, I am presently locked out of the https://gravityzone.bitdefender.com/ for my company. The Authenticator app displays nothing for Bitdefender when trying to login. How do I get back into my Gravityzone Console?
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What are requirements for network discovery for OS X?
Can't find any current documentation for OS X discovery, as well as other non-Windows devices. Anything out there?
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Current Operating System Not Supported - Please Update To The Latest Product Version
Where do I get the latest version? All I get in my BD Gravity Enterprise account under Install packages is a repair tool! That's not what I need! I need the latest BEST endpoint agent. I'm running Windows 11 24H2.
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[Email Security] How to "Notify Sender" with %MailFrom% ?
GravityZone - Email Security - Products - Email Security - Message Rules Experts, Given: There is a preset 'Selected Condition' for matching on Credit Card [numbers] either regex or keywords. Under a rule's "Selected Actions", one can "Notify Sender" that an outbound email has been quarantined. When configuring the "Notify…
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Como puedo revertir las acciones realizadas a través del analizador de riesgo.
Realice unas correcciones automaticas a traves del modulo de RISK Analizer, pero esto hizo que me dejara unas configuraciones de interenet explorer sin configuracion, como puedo revertir las acciones realizadas por el analizador de riesgo
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Whitelist on Android
How can I make Bitdefender Android ignore an app that is considered malware?
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what is the difference between endpoint_id and computer_id?
what is the difference between endpoint_id and computer_id? are both the same? i have read the docs i found and i didn't find the answer. I did a test on the API https://www.bitdefender.com/business/support/en/77209-128484-getmanagedendpointdetails.html when I enter the endpoint id in the endpoint_id parameter I get the…
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Device Limit Exceeded
All, We have a Mobile Security Solution under Gravityzone and we are currently limited only to 25 devices and it says "device limit". I tried reaching out to our MSP and also to Bitdefender but still waiting for an update. We are deploying almost 200 iPads with Mobile Security
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bitdefender Published failed in ubuntu server
Hi all, I am a new implementer of the Bitdefender product, I am facing the following error below. The new installation package download failed. continues bitdefender Published failed Thanks panneer [*email removed by @Flexx*]
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Problem accessing gravity console with two factor authentication
Good morning, I am having issues accessing the console https://gravityzone.bitdefender.com/. I have always logged in without problems, but now I am no longer able to access. Once I enter the username and password, I reach the two-factor authentication, and it always fails. Could you please guide me on how I can resolve…
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MDM silent install of GravityZone MTD
Hello, I would like to ask if it is possible to silent install GravityZone MTD into mobile devices already present in an MDM. I would like to install Bitdefender without any user commitment, is it possible?
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What happens when a Bitdefender license expires?
Hi, I have a very simple question: what happens when a GravityZone Business Security Premium license expires? Thanks a lot!
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Firewall software only to Internet
Hi, I Have 2 lan site 192.168.. and 10.15.0.0 and 2 Internet provider. How to block access some application to Internet but could connect with PC in 2 lan?
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Content web policy
Can somebody help me? I have a BitDefender Graviti Zone admin user, but I cannot see/edit web content other than what is allowed or blocked in any of the policies I have implemented. Anyone know what might be happening? I used to see those options so I could edit them, but now they no longer appear.
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Datto EDR flagging libEcNet.so
I am running BitDefender on a Linux Server used for VPN only. I recently installed BitDefender on it as a test case and Datto EDR is flagging /opt/bitdefender-security-tools/var/lib/modules/guster/guster_2/ecnet/libEcNet.so as a malicious file. I downloaded the file and uploaded to VirusTotal and it also flagged it as…
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How to fix the module off problem meanwhile the module is install on the endpoint
Hi, I have a problem with some of our managed endpoints as seen in the image. Actually, the module is installed, but it shows off and can not turn on even after I reinstall the module. Can anyone help out?
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How licensing is working if I have Linux Workstation ?
Hello I'm looking to buy GravityZone Small Business Security licenses for my linux workstations via your website. I see that I can only have 30% of my license seats for linux (aka "servers"), what if my workstations are only linux ? Do I need to switch to another type of license ? Thank you
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inaccurate reporting of vulnerability
The Risk Management and Security Risk within Bitdefender Gravity Zone has inaccurate information and is not in sync with or is neither corresponding with my other vulnerability tools. When we apply fixes automatically and/or manually the report does not reflect the changes and leads to confusion when reporting to…
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Unable to download Bitdefender
Trying to download Bitdefender from the GravityZone cloud console. It starts to download but then bombs out. Try again and it fails either sooner or sometimes later. Most I've seen is ~70% download.
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Engine Version outdated - how to force update ?
Hello, for several clients in gravity zone portal, i see the engine version getting outdated and the client getting red exclamation mark. what's the reason for this and how can engine update being forced, so that it won't show red all the time ? The problem exists for about 5 out of 10 clients. thank you Roland
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Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
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EndPoints duplicados
Prezados, Estou com uma dúvida: no meu painel do BitDefender Cloud aparece alguns endpoins duplicados. Como faço para excluir os que estão em duplicidade? Muito obrigado, agradeço desde já qualquer ajuda. At.te,
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Full Scan and Difference in Number of Files Reviewed Within an Hour
I ran a full scan and 900,000 files were reviewed. About an hour later I ran another full scan and only 275,000 were reviewed. Why is there a difference in the number of files reviewed? Thanks.