Endpoint Security, no performed full scan warning

andreas.zieritz@node.no

I've rolled out Bitdefender Endpoint Security in our office a couple of days ago, and a custom full scan has been performed on all PC's now.

But I am still getting a warning on the clients, that no full scan has been performed on the system.

Somehow the client doesn't recognize the costum full scan.

Any ideas how to fix that?

Gjoksi

Hello.

Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Andrei_S Enterprise

Hello @andreas.zieritz@node.no ,

The Full Scan warning that you receive will only disappear if you run a default Full Scan. Running a custom full scan will not make the warning disappear but if you want you can disable these notifications from the policy (Notifications > Endpoint Issues Visibility).

We have the following article which provide more details about this option that you can review: https://www.bitdefender.com/business/support/en/77209-342924-notifications.html

If you still require assistance you can also reach out to our Enterprise Support Team: https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Kind Regards!