Endpoint Security, no performed full scan warning

andreas.zieritz@node.no · 2023-11-10T15:16:18+00:00

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I've rolled out Bitdefender Endpoint Security in our office a couple of days ago, and a custom full scan has been performed on all PC's now.

But I am still getting a warning on the clients, that no full scan has been performed on the system.

Somehow the client doesn't recognize the costum full scan.

Any ideas how to fix that?

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Comments

Gjoksi

Hello.

Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Andrei_S Enterprise

Hello @andreas.zieritz@node.no ,

The Full Scan warning that you receive will only disappear if you run a default Full Scan. Running a custom full scan will not make the warning disappear but if you want you can disable these notifications from the policy (Notifications > Endpoint Issues Visibility).

We have the following article which provide more details about this option that you can review: https://www.bitdefender.com/business/support/en/77209-342924-notifications.html

If you still require assistance you can also reach out to our Enterprise Support Team: https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Kind Regards!