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Bitdefender Virus Scanner on macOS unexpectedly quits during custom scans

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  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited March 29
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    https://community.bitdefender.com/en/discussion/99378/bitdefender-virus-scanner-on-macos-unexpectedly-quits-during-custom-scans

    Try uninstalling and reinstalling the Bitdefender product.

    If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Depending on the product you've selected and the issue you're facing, you can reach a support representative via email, chat, or phone.

    If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket for macOS:

    Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/
    Bitdefender BDProfiler log for macOS:     https://www.bitdefender.com/consumer/support/answer/1863/

    If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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