Bitdefender Virus Scanner on macOS unexpectedly quits during custom scans
System displayed problem report:
Comments
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Try uninstalling and reinstalling the Bitdefender product.
If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/
Depending on the product you've selected and the issue you're facing, you can reach a support representative via email, chat, or phone.
If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket for macOS:
Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/
Bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/
If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.Regards
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Bitdefender Ultimate Security Plus (user)
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