New Update Version 5.2.2.4(b)

I have noticed that ever since the new update, every time I boot up my Mac Mini (3.2 GHz 6-Core Intel Core i7 running MacOs Sequoia 15.2), while the Bitdefender VPN app has access at Login in my System Settings, I still have to log into my Bitdefender account to be able to use it. Whay has this changed?

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Comments

Alexandru_BD

Hello @Sirch37,

If reinstalling doesn't solve the issue, I think logs will be required for further troubleshooting.

https://www.bitdefender.com/consumer/support/answer/1863/

You can get in touch with the Bitdefender engineers for detailed assistance using the link below:

https://www.bitdefender.com/consumer/support/help/

Regards

Sirch37

I have run the Profiler tool but when you refer to reinstalling above which apps are you referring to - VPN Premium or others also?

Alexandru_BD

Hi,

Just the VPN app. The (b) version is the latest, but reinstalling would be the first step of troubleshooting. If you have already used the Profiler tool, I would recommend to get in touch with the Bitdefender engineers and ask them to have a look at this. They should be able to advise on the next steps.

Regards,

Alex