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Install on Monterey
I install BitDefender on Monterey but even if the launcher goes through the process, nothing happen after that. I can see the the Bitdefender Agent in the task bar but it asks for my email address and password and that's it, nothing more happen. Bitdefender also doesn't appear in the Full Disk Access or in the upper right…
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I have 2 Mac minis running Big Sur and central cannot tell them apart
I have 2 Mac minis running Big Sur and central cannot tell them apart. Instead of using the unique identifier of each Mac, Bitdefender appears to be using the MAC address of en6. En6 is always the same on each Mac mini en6: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether ac:de:48:00:11:22 inet6…
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Where do my 'Threat sucessfully deleted' files go for false positives?
In MacOS Catalina (10.15.7) running on Intel, I get 17 'Threat sucessfully deleted' files when compiling Wine 6.0. Where did these files go and how can I mark them as false positives?
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False positive with Webroot SecureAnywhere and OSX.Genieo.1.r
Hi there, Any experiencie with false positive with Webroot SecureAnywhere and OSX.Genieo.1.r threat?? It's a clear false positive or intentional move against BitDefender... I have just installed brand new MacOS Catalina with only BitDefender and Webroot SecureAnywhere and the false positive appears again.... so, there are…
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Add Account Privacy feature to other operating systems
Hello everybody, What ? Account Privacy -> verify whether your email account has been breached or not This feature is already available on Android Bitdefender application. Idea : Can we add this feature to our Windows* Bitdefender clients also. It will permit to users that only have Windows Bitdefender client to also have…
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Impossible to install Bitdefender on Mojave
Hi, I followed the instructions, allowed the installer to access on all computer but I just get Bitdefender installed and the uninstaller. From there I launch the BTagent app. I put my credentials and I get (picture one) an error! "For the moment Request could not be processed, try sing in again" systematically, so I go…
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Please provide traffic light supporting the new version of Safari on the website
Can you re-provide the download channel of the new Safari plug-in on the traffic light website, the old version no longer supports installation in the new Safari
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There is a problem with hisBitdefender Central display in safari by macOS 11
When I click view threat in the dashboard to view the threat block report, and want to "load more", bitdefender central always cannot display more content correctly
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There is a problem with hisBitdefender Central display in safari by macOS 11
When I click view threat in the dashboard to view the threats blocked report, and want to "load more", bitdefender central always cannot display more content correctly
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Warning about legacy extension and Bitdefender not being capatible with future MacOS
I keep getting messages from my mac that the bitdefender will no longer be compatible with my mac due to using a legacy system, kernels, that are found to be susceptible to attacks and not safe. What are Bitdefenders plans to update their system? Here is one of the messages I have received from Apple: Legacy system…
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Zombie installer won't close
I'm currently running Bitdefender antivirus for mac v8.2.1.15 on Catalina 10.15.5. I have an installer v1.3.0 (1.3.0.277) That won't close. Whenever I quit, force quit, or restart my machine it resumes and does nothing except display an empty download window. How can I get rid of this? Thanks for any help!
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On Mac Catalina OS - System Scan & Quick scan stopping halfway through never completing
Hi, For some reason I am no longer able to scan my hard-drive entirely with my Bitdefender Pro for Mac. Everything else appears to be working ok except the scan function. It stalls on the same file every time - /System/Library/launchagents/.com.apple.mdworker.shared.plist I have tried it under the following situations -…
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BitDefenderInstaller always open!
Hi, I recently did a clean install of MacOSX Sierra (10.12) and I'm encountering the following problem with my BitDefender Antivirus for Mac 2016 (5.0.1.23) installation : The anti-virus seems to work fine but since the installation, the BitDefenderInstaller app is always open (see screenshot below). Every time I quit this…
