Two Factor Authentication not working anymore.

MarkM

Hello,

I am presently locked out of the https://gravityzone.bitdefender.com/ for my company. The Authenticator app displays nothing for Bitdefender when trying to login. How do I get back into my Gravityzone Console?

Andrei_S Enterprise

Hello @MarkM ,

Please open a case with our Enterprise Support Team and they will be able to assist you with this.

You can use any of the contact methods available here: https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Unfortunately I cannot reset your 2FA over the community as some information are necessary to be provided to confirm your identity.

Kind Regards,