Grant full access to the drive

Brinkgvd01

I followed the instructions for above a couple of times ,restarted computer also,but cannot run my Bitdefender software. Message still remains on my screen. How can I solve this problem??

My Email is [email removed by admin].

Alexandru_BD

Hello @Brinkgvd01 and welcome back to the Community!

Check if my response on this thread helps:

https://community.bitdefender.com/en/discussion/comment/337990#Comment_337990

If not, kindly get in touch with the Support teams for a more detailed investigation. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards,

Alex

Alexandru_BD

Just a quick follow up here, it seems this is indeed a bug and it is recommended to get in touch with the Support teams for further assistance, until this is resolved by the developers.

The current bug also revived an older thread on this topic:

https://community.bitdefender.com/en/discussion/91050/bitdefender-keeps-asking-me-to-grant-full-disk-access-by-dropping-the-icon-in-the-privacy-window

Thank you for your patience.

Regards,

Alex