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I have a total security access with standard vpn but i can connect vpn evetime it tells to upgrade

edited April 17 in VPN


  • [Deleted User]
    [Deleted User] ✭✭✭✭✭

    @RISHAD ,

    Welcome to the Bitdefender Forums. I apologize, I don't understand your issue . . . 😢

    Could you please be more specific about exactly what is happening? What operating system are you using, and what version?

    We are here to help. Thank you, and have a great day.



  • Alexandru_BD


    I'll jump in here as well, because I think the user is referring to the 'upgrade to premium' notification.

    That upgrade screen may appear in the following scenarios:

    1. the 200mb daily traffic quota has been reached;
    2. the user is trying to change the server they are connecting to and this option is only available with the Premium VPN version;
    3. The user is trying to use the multi-hop feature which is also a Premium VPN feature.

    @RISHAD can you please confirm if the upgrade screen is indeed displayed, keeping in mind the above scenarios?



    Premium Security & Bitdefender Endpoint Security Tools user