Having trouble submitting the false positive report form
I've got a .jar file that's part of a modded minecraft pack which is being flagged as a Trojan by BitDefender. I believe that this is a false positive.
I've been trying to submit the file as part of a false positive report using the form here -
but I seem to be unable to submit the report with the file attached - every time I click submit, nothing happens (and I can see a 413 error in browser console.Any suggestions?
Someone else is experiencing the same thing, and has spoken with the author of a modpack that uses that particular file - their discussion is here -
[*url removed by @Flexx*]
Answers
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Welcome to the Bitdefender Forum. You should probably contact Support for assistance in uploading the file.
Chat is the fastest way to reach them. Telephone support is not toll-free, but you also have an email option.
Please post back with the reply from the Support Team.
Thank you, and have a great day.
Regards,
Phil
1 -
The file has been shared with the malware researchers for analysis. Below is the VirusTotal results for the same.
https://www.virustotal.com/gui/file/2435f68b9f32f752cfb234a07218d647974d56b1636f3ce243a1d7d855a65ae0?nocache=1
RegardsLife happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
1 -
To update, detection will be removed in the next maximum of 72 hours.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
2 -
Detection has been successfully removed.
RegardsLife happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
1