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MALWARE and SPYWARE
Hi Bitdefender Community, I think I have a problem I'm not sure but I'm pretty new to Bitdefender firewall. can anyone help me if this is safe or not Thank you!
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Two infected webpages detected and blocked - What steps to take?
Hi all, On February 24 and March 4, on two different webpages, Bitdefender blocked infected webpages. In both cases, I accessed benign websites. On February 24 accessed a government website, and on March 4 I accessed a benign website that I have used for a very long time prior to having Bitdefender and prior to having the…
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How to resolve this problem
Hello, Several times a day i receive by notification the message below form Bitfefender. The message is blocked and that's great but I don't like this. I have a Bitdefende Premium and vpn license. The VPN is always on. Can anyone tell me how I can resolve the problem below and where it comes from? Thanks in advantage for…
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Malware detected
Anybody has seen this one before? Gen:Suspicious.Cloud.4.UB2@aeFtWjfi According to Bitdefender, it was detected in my network. Thanks.
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Possible malware attack from advertisement website
Hi yesterday I got into website xossip that plays videos it asked to turn off adblock so I did click on the video to play and it opened 3 ad separate websites. Then it downloaded js file into my computer called export.js that I made sure to delete without opening(now I realized I should have keep it for analyzing it). I…
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Which package is best for our needs
We have a new build Windows 2022 Server on AWS which will deliver transactional email on behalf of a client. This is not a traditional mailbox environment - the mailouts are created by our software using client data, then delivered. Which Bitdefender package is best to use for the sole purpose of scanning outbound data on…
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How do I white list a program that is being blocked by Advance Threat Defense?
Bitdefender does not give me the option to add this program as an exception under ATD - the toggle is greyed out.
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Is Hydra.exe supposed to be running on my computer with VPN Premium??
Did a little system exploring today, and noticed that a program labeled as hydra.exe was eating up all the data it could from my laptop/VPN connection...did some searches and found that it COULD be a legitimate program that's needed for the VPN to function properly...or it could be a Virus and I should just burn my…
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Netgear Armor by Bitdefender Doesn't know why the URL is being blocked. Where do I go from here?
I started getting notifications on my phone for a malicious URL being blocked by Netgear Armor. I logged into my Armor account on my PC and it is showing a few times this URL was trying to be accessed from my cellphone. I did not browse to this URL. It seems to happen when my phone is just sitting idly.…
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Can someone assist me with steps to remove malicious and protect my data?
I believe my system has been compromised and it appears Bitdefender is out of date. I am looking for general support on how to remove malicious files from my system installed by hackers. I believe know who compromised my system but am unsure how to prove it. Google also keeps blocking me from searches (see the attached…
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At my wits end: unable to remove virus Trojan.GenericKD.71025853 from InstallerSandboxes directory
Mac Studio M1 Mac OS Ventura 13.6.3 Bitdefender 9.4.1.4 Hello, Bitdefender found a virus which it cannot remove/quarantine and instructs the user to manually remove. Bitdefender Report: We identified a threat that needs to be manually removed. Threat name: Trojan.GenericKD.71025853 Path:…
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Do I have to reload windows to remove BD VPN?
This is a complete insult. I purchased an antivirus and recieved a virus. BD VPN is making it impossible for me to install another VPN and it cannot be removed as far as I have found. Do I really have to reinstall fresh windows? Restoring my pc to before I installed it didn't even work. 😡
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utorrentie.exe getting blocked by BD as malware
Hi everyone, just got this from my bitdefender app and was wondering if this is actual malware or it's because of the same issue as the deff.nelreports.net notifications due to microsoft no longer signing the ie/msn certificates. I've attached a picture here for your reference and hope to hear from you soon. Thank You!!!…
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I Have A Possible Security Threat To Report. How Can I Do That?
Hello, I have a possible threat to report to Bitdefender that will require someone to look into a potentially harmful app that has gone unnoticed on the Playstore that seems to possibly be hiding malicious intent by delaying it sexecution of malicious actions until it has been used a few times or after a certain amount of…
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Does Bitdefender blocks malware from connecting to free wifi?
I read that connecting to free wifi like in hotels or airports can download malware to your phone. How does that work and is it something that bitdefender blocks?
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JS:Trojan.Cryxos.4890
Hi there! Today Bitdefender warned me about a malicious/infected website which is a bit strange because I didn't click on any link during my internet search. Anyways, Bitdefender blocked the website and informed me that the potential malware that was ready to infect my system is called " JS:Trojan.Cryxos.4890 ".…
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How come bitdefender didn't find the trojan.html.agent.wr malware on my PC?
I became aware of an issue when I opened the Outlook app on my PC and emails from my inbox started auto-deleting (I didn't have any archiving rules set up), and then messages started to appear asking if I was sure I wanted to grant access to 'transfer' certain files (that I wasn't trying to transfer). I suspected a virus…
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Why Some Google Apps are being Automatically Installed?
Recently, I found my Windows 10 Start menu shows "Docs, Gmail, Google Drive, Sheets, Slides, YouTube" as recently added apps. I do use Google Chrome everyday, but I didn't installed those apps on my pc. So, I uninstalled them, cleared Chrome file data, then from Windows Settings, I reset chrome, finally I uninstalled it…
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Real-time Protection
I'm trying to play Farming Simulator 22 on Steam and it throws an error code. It says "Error: Can't read profile path." The way to fix this is by going into Windows security and adding the Farming Simulator 22 files into the “Control folder access”. But in order to do this you need Windows security real-time protection.…
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Google Gmail YouTube all saying i have malware! please help
Google Gmail YouTube saying i have malware on my pc and have singed me out on this device to protect my account Bitdefender not picking up on it or doing (( individual file scans or showing the results of said file scan ??)) anyone having same issues??? i have uninstalled and reinstalled twice! still with no luck and…
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Bamital malware - do I need to worry about it?
Hi all, I had a letter from Virgin Media saying they detected bamital on one of my devices (they don't say which one, or how they detected it). As far as I can gather, bamital was disabled around a decade ago. I did a full scan with Bitdefender and nothing was found - I'm assuming Bitdefender would detect this malware,…
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Icon colors in log
What are the icon colors in the log. I see red and grey, but they both say "Malware scanner: Application $app was scanned on install and found clean" (Amazon Alexa and Proton Calendar respectively for two examples),
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Malware detection Trojan.heur.bmy@@rbhctjal
I have ran several times the analysis of the system with bitdefender and the program is continuously telling me that there is this malware named "Trojan.heur.bmy@@rbhctjal" on my computer. I tried several times to delete the malware, and Bitdefender is not able to destroy this malware or so I think so. I don't know if it…
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Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
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Did I accidentally allow a malicious site to force malwares or viruses on my pc?
This notification pops up and i accidentally added the the site to the list of exceptions thinking it was another false positive until i took a second look. Could I have accidetnally allowed a malicous site to do as it pleases with my PC? "Suspicious connection blocked Feature:Online Threat Prevention msedge.exe attempted…
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Mouldy
Windows 10. This morning a BD pop up told me my system was infected and it was proceeding to disinfect my system. It was then suggested that I restart my system and do a full system scan, the result was negative.Now whenever I restart my system I get a generic text message across the top of my screen telling me my system…
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bdagent startup file
i may be being paranoid but just checking. bdagent is listed as a startup program but it doesnt have an icon or a publisher. is this still the legitimate bitdefender startup program or something else?
