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App lock acts strange with certain applications and randomly stops working
App lock acts strange with my social media and banking app. App lock will launch normally then have a separate app lock pop up over it, changing the app logo that I'm trying to open to a generic android logo. I can minimize the app and then re open it from the background apps tray and app lock will then act as it normally…
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Infected web resource detected
Hello everyone, I'm receiving numerous notifications like this: Feature: Online Threat Prevention We blocked this dangerous page for your protection: [*url removed by @Flexx*] Accessed by: powershell.exe Dangerous pages attempt to install software that can harm the device, gather personal information, or operate without…
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Bitdefender False Positive?
hello, I received a notification from Bitdefender that threat protection blocked a web resource, but I’m confused because it was coming from my computer’s ip address like the following: [my computer’s local ip]:5357. I’m not sure where this could’ve came from because I don’t visit any malicious sites. Luckily Bitdefender…
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My IP address shows up as "244.234.30.10fasdfadsfadsfasdfads"
When I first start my PC and open bit defender vpn, it shows my IP as 244.234.30.10fasdfadsfadsfadsfads then quickly changes to "no network connected" even though I am connected to the internet. It says the same thing after I connect to the VPN. What is going on? I'm worried someone is trying to spoof my IP or something of…
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Bitdefender did NOT remove Malware-can anyone help please ?
Hi from Australia. I somehow have malware on my desktop PC-it's re-captha-version 3 with some other numbers. I purchased bitdefender as it was literally only website I seemed to be able to access without the malware changing the url to something odd with a bear picture on the screen or me receiving an error message on…
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HxTsr.exe Ran After Blocked Port Scan
Bitdefender blocked a port scan from 94.137.74.151. AbuseIPDB rated it as 100% malicious Russian IP. Cisco Talus and VirusTotal also ranked it as likely malicious. Right afterward, HxTsr.exe contacted what appears to be Microsoft IP 52.96.111.82/0. I ran a full system scan on Windows Defender and Bitdefender Total…
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Bitdefender total security version 27.0.35.146 malware detections not showing in central?
Hi everyone, I have a few windows PC's on my account, on one of my laptops with windows 10 with bitdefender total security version 27.0.35.146 no longer seems to update in the bitdefender central for any website detection that bitdefender total security flags as malware. The certificate detections of this PC do update in…
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Bitdefender central not getting all detected threats notifications
The bitdefender total security on my laptop is not sending all the things it blocks to the bitdefender central. It's sending all the certificate detections on websites but not any malware detection on websites. It does still detect and blocks the malware sites and shows it in the notifications in the bitdefender app on my…
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Is Removing a file detected from quarantine sufficient for removing all the infections traces?
Recently I've founded some possible infections on my PC after I've done a websearch searching for infos/support,I've founded websites that explain a list of steps to do for completely deleting the malware traces,now my question above,is that all have I to do or is a better check-up necessary ?
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how to scan password protected files
i got a file from a friend and they said they were in a data leak so how would i scan it
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Alert mode going off now, when going to any fullscreen app / youtube video.
I'm watching the console on a second monitor. If i load youtube fullscreen video on primary monitor, ALERT self disables ( even with password in place ) If i load any game fullscreen or app / Alert mode self disables even with password protection. If i go to console to re-enable ALERT mode, i get asked for my password. So…
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Bitdefender detected this application as malicious
Good day, I just wanna know if this application that I downloaded is malicious or not. In the above pic as you can see. this app that I downloaded namely Stardew valley in apkaward, has been detected by bitdefender as malicious. I tried scanning it in the virustotal website, and this two anti-malware detects it as…
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Thanks Bitdefender
Not exactly an expert input, but just to say thanks to the people behind the app (free version!). Today it notified me - and dealt with - a ransomware attack (.venus). No idea where it came from, but it was quarantined and deleted. My brother-in-law in Australia (lawyer) was not so lucky some months back. Very grateful.
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BD continually detects PUP (Venus.Cynthia. . . . ) in DropBox.cache
Bitdefender Total Security has started continually notifying me of a "Potentially Unwanted Program" in my DropBox.cache\new files directory. Two of the malwares detected are 1) Gen:Application.Venus.Cynthia.Amifl.13buY@am!tBBk and 2) Venus.Cynthia.Donquijote.8auX@aer1sOl . Two of the file names are 1)…
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MALWARE and SPYWARE
Hi Bitdefender Community, I think I have a problem I'm not sure but I'm pretty new to Bitdefender firewall. can anyone help me if this is safe or not Thank you!
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Two infected webpages detected and blocked - What steps to take?
Hi all, On February 24 and March 4, on two different webpages, Bitdefender blocked infected webpages. In both cases, I accessed benign websites. On February 24 accessed a government website, and on March 4 I accessed a benign website that I have used for a very long time prior to having Bitdefender and prior to having the…
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How to resolve this problem
Hello, Several times a day i receive by notification the message below form Bitfefender. The message is blocked and that's great but I don't like this. I have a Bitdefende Premium and vpn license. The VPN is always on. Can anyone tell me how I can resolve the problem below and where it comes from? Thanks in advantage for…
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Malware detected
Anybody has seen this one before? Gen:Suspicious.Cloud.4.UB2@aeFtWjfi According to Bitdefender, it was detected in my network. Thanks.
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Possible malware attack from advertisement website
Hi yesterday I got into website xossip that plays videos it asked to turn off adblock so I did click on the video to play and it opened 3 ad separate websites. Then it downloaded js file into my computer called export.js that I made sure to delete without opening(now I realized I should have keep it for analyzing it). I…
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Which package is best for our needs
We have a new build Windows 2022 Server on AWS which will deliver transactional email on behalf of a client. This is not a traditional mailbox environment - the mailouts are created by our software using client data, then delivered. Which Bitdefender package is best to use for the sole purpose of scanning outbound data on…
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How do I white list a program that is being blocked by Advance Threat Defense?
Bitdefender does not give me the option to add this program as an exception under ATD - the toggle is greyed out.
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Is Hydra.exe supposed to be running on my computer with VPN Premium??
Did a little system exploring today, and noticed that a program labeled as hydra.exe was eating up all the data it could from my laptop/VPN connection...did some searches and found that it COULD be a legitimate program that's needed for the VPN to function properly...or it could be a Virus and I should just burn my…
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Netgear Armor by Bitdefender Doesn't know why the URL is being blocked. Where do I go from here?
I started getting notifications on my phone for a malicious URL being blocked by Netgear Armor. I logged into my Armor account on my PC and it is showing a few times this URL was trying to be accessed from my cellphone. I did not browse to this URL. It seems to happen when my phone is just sitting idly.…
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Can someone assist me with steps to remove malicious and protect my data?
I believe my system has been compromised and it appears Bitdefender is out of date. I am looking for general support on how to remove malicious files from my system installed by hackers. I believe know who compromised my system but am unsure how to prove it. Google also keeps blocking me from searches (see the attached…
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At my wits end: unable to remove virus Trojan.GenericKD.71025853 from InstallerSandboxes directory
Mac Studio M1 Mac OS Ventura 13.6.3 Bitdefender 9.4.1.4 Hello, Bitdefender found a virus which it cannot remove/quarantine and instructs the user to manually remove. Bitdefender Report: We identified a threat that needs to be manually removed. Threat name: Trojan.GenericKD.71025853 Path:…
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Do I have to reload windows to remove BD VPN?
This is a complete insult. I purchased an antivirus and recieved a virus. BD VPN is making it impossible for me to install another VPN and it cannot be removed as far as I have found. Do I really have to reinstall fresh windows? Restoring my pc to before I installed it didn't even work. 😡
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utorrentie.exe getting blocked by BD as malware
Hi everyone, just got this from my bitdefender app and was wondering if this is actual malware or it's because of the same issue as the deff.nelreports.net notifications due to microsoft no longer signing the ie/msn certificates. I've attached a picture here for your reference and hope to hear from you soon. Thank You!!!…