VPN does not open Bitdefender VPN at login

Mhbruce

I have a Macbook with current version Catalina 10.15.1 and Bitdefender Antivirus and Premium VPN. When i shut down the computer completely and login, the VPN does not start automatically as per the settings: "Open Bitdefender VPN at login."

It will manually connect with no problems. Please let me know the steps need to take to correct this. Thank you.

[Deleted User]

Hello /index.php?/profile/217870-mhbruce/&do=hovercard" data-mentionid="217870" href="<___base_url___>/index.php?/profile/217870-mhbruce/" style="" rel="">@Mhbruce,

The feature should bring the VPN Widget on your Mac's screen at startup. It is not designed to connect automatically at startup.

Please let me know if the widget is not appearing after you log into your Mac.

Mhbruce

The widget does not popup. I can click on the icon at the top of my Macbook screen and manually select "CONNECT". But the manual effort is sometimes forgotten until later. A prompt or automated connect seems appropriate as a settings choice.

Thank you.

Mark

[Deleted User]

Hello /index.php?/profile/217870-mhbruce/&do=hovercard" data-mentionid="217870" href="<___base_url___>/index.php?/profile/217870-mhbruce/" style="" rel="">@Mhbruce,

Kindly contact us at bitsy@bitdefender.com and we'll gladly further investigate the situation you're encountering. Once you email us using the aforementioned address, you will receive a support ticket number. Please reply with your support ticket number on this thread.