VPN error 9 - user authentication error on MAC

Leonz

premium VPN used to work on my Mac.

However, today I could not connect the VPN server.. always got the "user authentication error" error code 9.

I re-login to the bitdefender.. restarted the Mac.. reinstalled the Bitbender suite.. none of them fixed the issue..

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Comments

kleualle

I have this issue on my iPhone. What's up with this? It has worked in the past just fine.

FujiApple

I have the same problem on my MacBook Pro running OS 10.13.6. Did you ever resolve your problem? How?

Cbus64

Any resolution to this problem? VPN worked one day and died the next. Any help would be greatly appreciated.

Jw130

Receive “Error Code 9” every time I try to connect the VPN on iPhone iOS. iPad and MacBook work fine. iPhone was fine 3 days ago. Not using “web protection” at the same time so that shouldn’t be a problem. Any ideas?

orfni

Receive “Error Code 9” every time I try to connect the VPN on my PC. How to solve this?