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Main interface won't appear - also is this the same software as the one in the App store?
I purchased and downloaded the software from the Bitdefender website for a Mac, running Mojave. On install, I get as far as logging in to the 'Bitdefender Agent' panel, get prompted to input a system password, and then the Bitdefender agent window disappears and nothing else happens. No other interface. If I open up the…
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Receiving Update failed error: -1007 for the last 2 days. in Antivirus for MAC Version 8.3.1.4
Normally after I sign into my MacBook Pro I get the notification on the Update Report: Update was Installed successfully. Why am I now getting the -1007 error?
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Antivirus for Mac cannot scan encrypted compressed files.
When can it be supported?
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Safari runs hot, Firefox doesn't
On MacBook pro with Big Sur using Safari BDLDaemon process runs at 100% and the laptop gets pretty hot. If I use Firefox this does not happen. I prefer Safari.....anybody found a solution for this (except turn-off the shield)?
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False positive with Webroot SecureAnywhere and OSX.Genieo.1.r
Hi there, Any experiencie with false positive with Webroot SecureAnywhere and OSX.Genieo.1.r threat?? It's a clear false positive or intentional move against BitDefender... I have just installed brand new MacOS Catalina with only BitDefender and Webroot SecureAnywhere and the false positive appears again.... so, there are…
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Bitdefender Virus Scanner won't start, error -1073741824
Can't start Bitdefender on my Mac, running MacOS Catalina 10.15.7. The message I'm getting is: The operation couldn’t be completed. (Couldn't start the services error -1073741824.) If the problem persists, please contact the Bitdefender support team. Deleted the app and re-downloaded it from the App Store, but with no…
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Macbook pro with Big Sur slow startup
Before all programs load, including bitdefender it takes quite a while....any suggestion to speed this up?
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Safepay -
I've installed BD Total Security very pleased with Safepay, on Windows,but two questions: BD Central says it has a built in VPN. Does using this count as part of the daily free allowance? When I protect my Mac (second) computer, no Safepay. The dashboard is totally different so is the idea to use the VPN for bank…
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Quarantined File, am I in the clear?
While working today, Bitdefender alerted me that it had quarantined a file. Sure enough an email had just come in from someone I didn't know with a suspicious (and kinda scary sounding file name) attachment. I looked at the notification from Bitdefender and navigated to the folder where the file was supposed to be (down…
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Can't block discord.com access via Chrome / Safari on Mac OS big sur
Blocking discord app on Mac is fine. However, still can use Chrome to access discord.com. In Parental Control, discod.[com,gg] and discordapp.com are blocked. Not sure why it is not blocking.
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Bitdefender Install on MacOS Catalina needs a fix (Workaround exists)
30-Day Trial Customer for Bitdefender FAMILY PACK 2020 Installed Bitdefender 2020 Version 8.1.6.3 on two MacBooks running Catalina 10.15.5 + Supplemental Security Fix on June 2, 2020. Both installs got very confused concerning required "Full Disk Access" permissions. The MacOS install video says that BDLDaemon,…
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Bitdefender application not responding
When I started up my Macbook Air and I noticed the Bitdefender continuously bouncing on my Dock for like up to 2 minutes and it stops bouncing and I right click on the Bitdefender icon to bring up the contextual menu. The menu indicated that the Application Not Responding. I did noticed it popped up the Bitdefender…
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Mac antivirus MS Onedrive sync issue
I added Onedrive to safe files application access and added the Onedrive folder to Protected files. Onedrive keeps syncing and in Finder the file shows as syncing and does not turn green "synced". I'm running Big Sur. Any setting I missed? Thanks for you help.
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There is a problem with hisBitdefender Central display in safari by macOS 11
When I click view threat in the dashboard to view the threat block report, and want to "load more", bitdefender central always cannot display more content correctly
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There is a problem with hisBitdefender Central display in safari by macOS 11
When I click view threat in the dashboard to view the threats blocked report, and want to "load more", bitdefender central always cannot display more content correctly
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Does BitDefender have offices in Romania?
Hello, I'm sure the answer is an emphatic "no" but I have to ask. I rec'd an e-mail supposedly from you from "bitdefender@hello.bitdefender.com." I'll include a copy of the message both raw with headers and as a PDF. The URL goes to:…
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Licences on other platforms
Hi everyone! I have Bitdefender antivirus for mac installed on my MBP, working fine. I have capacity for 2 other devices on my subscription. I am trying to install Bitdefender on a Windows 10 pc as one of those extra devices. Once installed it tells me that I am now using a 30 day free trial of Bitdefender Total Security,…
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Does "Bitdefender Antivirus For Mac" use a firewall?
Does "Bitdefender Antivirus For Mac" use a firewall? I Know that other Mac products like Bitdefender Total Security & Bitdefender Premium Security use it. I'm unsure about Bitdefender Antivirus For Mac, as there is no option in the "Bitdefender Antivirus for Mac" main window to access any type of firewall setting. I want…
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Threats Stopped and Deleted...Now Bitdefender Wants Full Access for "Antivirus for Mac"
I've been using Bitdefender for my iMac for several years now and have not had any threats. In the past week I have received three threats that were caught by Bitdefender but my system is acting strange since these occurrences. 1. the threats were files with the name "Trojan" in them that attempted to execute but were…
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Will somebody please tell me how to disable terminal commands from Antivirus?
Or I simply will have to uninstall this. As a professional programmer, I issue terminal commands all the time, and if I have to answer the question about "allow access for 5 minutes" one more time, I'm going to set my computer on fire! :)
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Just Bought VPN Premium, bad download link, cant d/l to install, etc
I'm a current BitDefender AV for Mac user, and just bought VPM Premium and got a bad d/l link to acquire the VPN Premium product over the temp limited standard one that is on my Mac now. Where is a good link for me to d/l and install so I can get this into place
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EvilQuest
There is a new virus out called EvilQuest targeting MacOS. Just wondering how do I find out if BitDefender is protecting devices against it?
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VPN Issue On MacOS
Hey Guys, Getting following error while connecting to VPN on MacOs - The VPN server did not respond. Verify the server address and try reconnecting. Tried changing the server but no luck with the resolutions, has anyone faced the issue? Kindly please help resolve this issue.
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BitDefender Crashes repeatedly on new installation
I have a user who installed BitDefender Free on her laptop (as directed by the University we work for ), and she reports that it crashes every time she runs a scan, with the following error (below). I am not sure what to make of this, she says it happens every time she runs a scan (just installed the application…
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Anti-Tracker Disabled
The Anti-tracker option of my Bitdefender subscriptions is disabled on my Safari browser. I cannot find how to "enable," only how to "disable." I would like to get enabled again. How do I do so?
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VPN Subscription
If I buy the family pack subscription to bitdefender .... and then get vpn unlimited. .... is it unlimited for all devices or one?
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Crypto Miner infected MacOS boot sector
I have the Crypto Miner virus and it has infected my MacOS boot sector. My iMac has been slow and keeps rebooting. Finally yesterday, it would not boot completely and just cycles through the boot process. Hit Ctrl -S to enable the single user mode and noticed a couple of strange lines: handle_crypto_mount :815: handling…
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Bitdefender Antivirus for Mac says Devices limit reached despite not reaching limit
Hello folks, Bitdefender Antivirus for Mac is reporting that 'Devices limit reached' on my 5th device (out of 5), that I've just installed the product on. Screen shot attached. In my device panel though, there is only 5 devices (which includes the just added 5th device), so I should be able to use the product on this 5th…
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BitDefender stopping Mac from shutting down
Has anyone found that BitDefender stops the Mac from shutting down on macOS Sierra? I did the upgrade to Sierra a couple of weeks ago, and also at the same time subscribed to BitDefender. However, now I'm finding that the Mac doesn't always shut down - it sometimes sits with a blank dark screen (but you can see that it's…
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Unable to uninstall Bitdefender
Hello all, My bitdefender trial has just expired and i would like to unistall the program problem is when i run the "bitdefender unistaller" it gives me "an unexpected error has occured" How to i fix this cause bitdefender is useless atm and i do not want to buy another license
