Auto connect not working?

I just installed Bitdefender VPN on a MAC (OS Ventura). I would like it to automatically start up when my computer comes on. I enabled the setting for auto-connect at device startup, but I still have to press the connect button after startup. Is there another setting somewhere?

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    Kindly have a look at below stated link

    https://www.bitdefender.com/consumer/support/answer/7130/


    If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

    Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

    If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

    Regards

    Life happens, Coffee helps!

    Bitdefender Ultimate Security Plus (user)

  • Hello @dekyte,

    The respective setting launches the VPN application when the device is turned on, but does not actually establish the connection. Basically, when you set the VPN to connect at startup, it is no longer necessary to double-click on the application icon to access it. Like the option says, Bitdefender VPN app will launch automatically on device startup, but it will not connect at the same time.

    The logic behind this process is that the Internet traffic is not made immediately after starting the operating system, as such we assume that the VPN is actually connected when the Internet connection is being made.

    Therefore this isn't an issue, the feature functions as designed.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user