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VPN and SEQUOIA
Hello, No more access to my outlook since my upgrade to SEQUOIA. Apple support adviced me to delete my VPN. I did it and it works but…I have no more a VPN. Many thanks for your help. DUBERRY
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Convoluted BitDefender for Mac download process
Why can you not simplify it? Have a download link for the software (I could never find the trial download link), download it and install as per recommendations? Please also make the steps necessary to activate the software in recent versions of MacOS much more explicit. It is not simple and could be automated so that the…
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Install Armor
Currently, I have Amor installed on my Windows 11 desktop. Can I install my subscription on my wife's Apple laptop by just using the Amor share link option? I installed Armor on the Mac but it would not open/run scan. Thank you so much for your assistance.
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Any issues on Mac With Bitdefender starting recently?
I've had 6 mac users report issues where the screen "jumps" around and appears to open windows for no reason. Not sure if it's related to BitDefender, but checking to see if anyone else has had the issue.
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new user of BitDefender av, after install browsers cannot connect to internet
Hello friends, Yes indeed, I have searched a few times for this topic! BD AV for Mac OS is my problem. After default install, browsers no longer connect to internet. :-( I uninstalled BD VPN, which was accidentally installed by default settings. Not using parental controls yet either. Need to get at least ONE product…
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Full Disk Access
I have just shut down Bitdefender as I can no longer use it for the reason I bought it. My sole purpose for buying BD two years ago was to custom-scan files and folders I download, I use it frequently but only for this task, I do not use any other feature and am well aware of the general protection Apple's own OS provides…
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Latest update to Bitdefender Antivirus for Mac.
Hello. The latest version of Bitdefender Antivirus for Mac is now 10.2.0.9 Does anyone know the changes or is there a change log somewhere?
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Mac OS15 - Bitdefender Antivirus issue.
I'm using a Mac Mini running OS15 and Bitdefender Antivirus for Mac is asking me to allow full disk access to allow it to run. The screen it shows is different on OS15 and I have granted access, but it is still giving me the same request on this screen - see photo. Any ideas on how to resolve this please??
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Following update to Sonoma 14.6.1 on MacBook Pro M1, Quick Scan shows only the color wheel.
Updated MacOS to Sonoma 14.6.1 on MacBook Pro and iMac. Quick Scan on iMac works normally while Quick Scan and System Scan on MacBook only show the color wheel. Rebooting the MacBook does not correct the issue. Is there any point in deleting BitDefender and reinstalling it?
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How to generate install link WITHOUT the VPN client on Mac?
Hello, I am using the Family License, and if I generate a link to share for installation, the link downloads a .PKG file that installs both Antivirus for Mac as well as the VPN Client. That is very confusing to the person installing, and I need to be able to generate and share a link for Antivirus for Mac only, no VPN!…
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macOS Startup/Login - Ability to Minimize Bitdefender Window
When I restart my Mac, Bitdefender's window is showing up saying I'm protected. Is there a way to start Bitdefender minimized so it doesn't have any popup windows?
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Help!
I just purchased the Antivrus for Mac earlier today and have since been trying to activate.. when I click to Central, nothing showing but a blank white page! Tried via my Mac & via my iPhone—same thing, no success!
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Bitdefender Not Functioning Properly on MacBook
Hello! I am currently experiencing an issue with Bitdefender on my MacBook. The application seems to be malfunctioning, and I am unable to perform scans or update the virus definitions. I have tried restarting my MacBook and reinstalling the application, but the problem persists. Could someone please provide guidance on…
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Antivirus for Mac version history
Good morning, all! Your website (bitdefender.com/consumer/support/answer/32547/) says the most recent version history for this product is 10.1.0.4, but it looks like I just got pushed to 10.1.0.8. Are there any release notes for this unannounced update? Thanks, as always!
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Hi, I cannot connect to Bitdefender on my Mac, always when I am trying to connect a message comes
Hi, I cannot connect to Bitdefender on my Mac , always when I am trying to connect a message comes on the screen and advise me how to give access to my drives to Bitdefender, started to be annoying because this is happened even when I started my Mac. To give access to my drive should be my decision not to be bother with…
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Showing as product expired after 8 months
I noticed today that Bitdefender on both my iMac and MacBook was showing as 'Product Expired' - it's only been 8 months after I installed it and bought a subscription. Contacted support who were not helpful - agent tried to say that my Mac password was incorrect and that I should contact Apple. When I tried to explain that…
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Frequent Blocking of Websites
When I attempt to go to consumer websites, like amazon.com, cabelas.com, etc., Bitdefender continuously blocks the site with this warning: Dangerous page blocked for your protection. I can page back, put in the url again and the site loads. It's very frustrating and a total waste of time. Why is Bitdefender doing this?
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Is there a way to prevent bitdefender from blocking macos updates
When I try to update my mac bitdefender blocks the updates and I have to disable bitdefender in order to be able to download macos updates.
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Antivirus stalls
Particulars: MacOS 14.2.2; Intel MBP (2020); 23GB RAM; Quad Core i7 Antivirus for Mac Version 10.0.0.20 Good afternoon - I just installed an eval copy of the antivirus SW. Kicked off a scan and it has stalled at /Users/Library/Application Support. 15 minutes so far. Obviously, it is dead. Any clues as to what is going on?
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I can't seem to start a scan on my mac
I recently wanted to scan my Mac computer and navigated to my applications folder. I found the Bitdefender folder and can see a Bitdefender Agent icon, a Bitdefender VPN icon and the uninstaller function. I clicked on the Bitdefender Agent icon and put in my Bitdefender account email and password and my system password and…
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Bitdefender keeps asking me to grant Full Disk Access by dropping the icon in the privacy window...
but the icon is already there?
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New Process asking for full disk access
Greetings, all. BitDefender just did a feature update (to 10.0.0.16, it seems) and on reboot it is again asking me to give full disk access to a program component. Antivirus for Mac and Bitdefender already had full disk access according to the computer, but there is a new process (at least I think it is new) that does not…
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Grant full access to the drive
I followed the instructions for above a couple of times ,restarted computer also,but cannot run my Bitdefender software. Message still remains on my screen. How can I solve this problem?? My Email is [email removed by admin].
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Antivirus for Mac 10.0.0.16
What new enhancements/features have been added to Bitdefender Antivirus for Mac in the recently released version 10.0.0.16 - and, what issues have been fixed? (Thank you.)
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I tried to scan my macbook pro today with bitdefender but its always stuck at different files?
Please if anyone knows how to fix it. M trying to full scan and quick scan but its always getting stopped after some times and always at different files.
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New Mac install did not connect to subscription
We have purchased a 20 seat subscription for Bitdefender Small Office Security and I have installed ok on my machine and remotely on a Windows machine. I did a remote install on a Mac this week - the method I used was to get a remote control session on the mac and then I went to Install > Protect Other Devices > Copy Link…
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Repeated update error
Hi, (Mac OS 10.13) Since Apr. 1 BitDefender has not been able to update. I get error code -100. If I click "Update" in the error log, I get the pop-up "Updating threat information" / "Turn BitDefender Shield on to enable automatic updates". (The BitDefender icon in the menu bar seems to indicate that the BD Shield is on…
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New BD install with MacOS 14.4.1...Browsers froze...Internet stopped Help
Mac M1 updated 14.4.1...BD installed first. All browser report not connected... Tried eiternet...no love. Went back to wireless...not working. I removed five curupt files. I uninstalled BD and rereinstalled BD. Is there a problem with 14.4.1? What have I shut off that is killing my network connection?
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Antivirus for Mac on a MacBook with 2 volumes
Hi, I've been struggling to use Bitdefender antivirus on my Macbook for both my volumes. I made a volume for work stuff and a volume for personal use. I can only install Bitdefender on one volume while they are both on the same macbook and harddrive. Apparently Bitdefender sees this as 2 different devices. It's a bit…
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Update Report
My Antivirus for Mac software hasn't updated its security since 19 Feb 2024, 17:07 CET (UTC+1). On the software, I go to Actions, Update threat information database, and it is saying that the "Antivirus for Mac is up to date" with the date I mentioned above, and "Bitdefender Shield is on: signature updates are…