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Antivirus stalls
Particulars: MacOS 14.2.2; Intel MBP (2020); 23GB RAM; Quad Core i7 Antivirus for Mac Version 10.0.0.20 Good afternoon - I just installed an eval copy of the antivirus SW. Kicked off a scan and it has stalled at /Users/Library/Application Support. 15 minutes so far. Obviously, it is dead. Any clues as to what is going on?
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I can't seem to start a scan on my mac
I recently wanted to scan my Mac computer and navigated to my applications folder. I found the Bitdefender folder and can see a Bitdefender Agent icon, a Bitdefender VPN icon and the uninstaller function. I clicked on the Bitdefender Agent icon and put in my Bitdefender account email and password and my system password and…
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Bitdefender keeps asking me to grant Full Disk Access by dropping the icon in the privacy window...
but the icon is already there?
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New Process asking for full disk access
Greetings, all. BitDefender just did a feature update (to 10.0.0.16, it seems) and on reboot it is again asking me to give full disk access to a program component. Antivirus for Mac and Bitdefender already had full disk access according to the computer, but there is a new process (at least I think it is new) that does not…
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Grant full access to the drive
I followed the instructions for above a couple of times ,restarted computer also,but cannot run my Bitdefender software. Message still remains on my screen. How can I solve this problem?? My Email is [email removed by admin].
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Antivirus for Mac 10.0.0.16
What new enhancements/features have been added to Bitdefender Antivirus for Mac in the recently released version 10.0.0.16 - and, what issues have been fixed? (Thank you.)
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I tried to scan my macbook pro today with bitdefender but its always stuck at different files?
Please if anyone knows how to fix it. M trying to full scan and quick scan but its always getting stopped after some times and always at different files.
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New Mac install did not connect to subscription
We have purchased a 20 seat subscription for Bitdefender Small Office Security and I have installed ok on my machine and remotely on a Windows machine. I did a remote install on a Mac this week - the method I used was to get a remote control session on the mac and then I went to Install > Protect Other Devices > Copy Link…
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Repeated update error
Hi, (Mac OS 10.13) Since Apr. 1 BitDefender has not been able to update. I get error code -100. If I click "Update" in the error log, I get the pop-up "Updating threat information" / "Turn BitDefender Shield on to enable automatic updates". (The BitDefender icon in the menu bar seems to indicate that the BD Shield is on…
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New BD install with MacOS 14.4.1...Browsers froze...Internet stopped Help
Mac M1 updated 14.4.1...BD installed first. All browser report not connected... Tried eiternet...no love. Went back to wireless...not working. I removed five curupt files. I uninstalled BD and rereinstalled BD. Is there a problem with 14.4.1? What have I shut off that is killing my network connection?
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Antivirus for Mac on a MacBook with 2 volumes
Hi, I've been struggling to use Bitdefender antivirus on my Macbook for both my volumes. I made a volume for work stuff and a volume for personal use. I can only install Bitdefender on one volume while they are both on the same macbook and harddrive. Apparently Bitdefender sees this as 2 different devices. It's a bit…
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Update Report
My Antivirus for Mac software hasn't updated its security since 19 Feb 2024, 17:07 CET (UTC+1). On the software, I go to Actions, Update threat information database, and it is saying that the "Antivirus for Mac is up to date" with the date I mentioned above, and "Bitdefender Shield is on: signature updates are…
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Password Manager in Bitdefender Premium Security
I am reluctant to use the Password Manager partly because I have two or more profiles in Chrome, each of which has its own passwords and I think I read in the details of Premium Security vs Ultimate Security while I was trying to decide whether to upgrade to Ultimate Security rather than renew my Premium Security that the…
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Email Protection -additional email doesn't work in OS/X
I recently renewed my subscription to Bitdefender Premium Security and found a new feature called "Email Protection" which claims to be able to protect up to 5 emails. I routinely use 2 emails in Chrome ... two different profiles ... one for myself and one for my wife. The way I normally use this is to "Quit Google Chrome"…
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Migrate Bitdefender Total to new Mac Mini
I have Bitdefender Total installed on my iMac running High Sierra, 10.13.6. I want to migrate to a new Mac Mini M1. What do I have to do to insure an easy migration? I can migrate using Time Machine, Super Duper bootable, or WiFi. Will Bitdefender migrate like other programs, or must I uninstall and then reinstall? And how…
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Updating, Menu bar, Scanner display at startup
I'm transitioning from the Sophos free home version; that is my experience. Sorry for so basic questions. I googled but did not work - How do I (can I) put BD in the upper menu bar? And related... I have set to scan at computer startup. The dialog box stays open and on top. Is there a way to minimize automatically, or if…
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How to install VPN in MacBookAir?
Hello, my name is Sanjeev Mansotra. I recently purchased a MacBook. Switched to MacOS for the first time. I'm facing an issue installing VPN. Which VPN is best for MacOS?
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Seeking Opinions on the Effectiveness of Bitdefender Antivirus Software
Hello everyone, I'm reaching out to gather insights on the effectiveness of Bitdefender antivirus software. I've been using it, but lately, I've had concerns that it might not be detecting certain viruses on my computer. Can anyone share their experiences with Bitdefender and whether it has proven to be a reliable…
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Antivirus for Mac asking for restart after updating EVERY TIME for past week (Dec 2023).
Is anyone else experiencing this ? Restarting doesn't make any difference, so it seems as if something is wrong. I'm thinking about deleting and then reinstalling the product. Thanks for any suggestions here. Cheers, Ian G.
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BDLDaemon Issues
Hi All, I am not tech savvy so please bear with me. On my 2015 15" Macbook Pro, the BDLDaemon Process runs all the time & hogs up around 1GB of memory. Nothing I can do will stop this - I have tried: Force Quitting BDLDaemon - does not work Turning Off BitDefender Shield - does not work. BitDefenders own guide to this…
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how can I activate MacOs protection and VPN from my devices?
message from My Devices "correction in progress" and then .... nothing do I have to reinstall BD central?
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Sign in Hangs on blank screen - El Capitan 10.11.6
I am adding Bitdefender to my older MBP 2010 which is limited to OS El Capitan 10.11.6. After installing, it wants me to sign into my account. When I click sign in, pop up screen comes up but it is blank and never turns into anything. I have rebooted, reinstalled, etc and cant break this behavior.
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Error (2)
I tried to update Bitdfender antivirus for Mac and got an error (2). I also tried to do a scan, error(2). Any help would be appreciated. Also I updated my Mac to Ventura 13.6.3.
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Experiencing Bitdefender Technical Issues – Error Code 0x80070005
I've been facing a persistent technical issue with Bitdefender, and despite my best efforts, I haven't been able to find a solution. The problem seems to be associated with error code 0x80070005. If anyone has experienced this, kindly share your experince.
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How to contact a human about a billing error
Bitfender customer is horrifically bad. I have a simple issue with my physical billing address and not only can I not change that address online anywhere, but I don't see any way to contact customer support. Does anyone know how to get ahold of a human about billing concerns??
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What is the expected time for Antivirus for Mac to update to new version?
Good morning! Still in my 30 day trial period. AV for Mac version 9.4.0.8 seems to be running well. About a week ago, users reported starting to get 9.4.1.4, and @Alexandru_BD posted release notes for this new version 24 hours ago. I understand that there is a graduated rollout period for new updates, and am wondering what…
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No Mac Updates in around 48 hours
Running Bitdefender for Mac version 9.3.1.12. When I open the UI and check the notifications, typically will see "Update completed successfully" at least once a day, sometimes multiple times per day. But the last update was near 48 hours ago. When I go to the actions menu and select "Update threat information database" it…
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Ongoing (1 year +) issue with updates to Mac threat information database...
I've subscribed to Bitdefender for my company's Macs for the past couple of years and over the past year or so I have had to delete and re-install your software every few weeks in order to ensure that I continue receiving the daily (or 2x daily) threat info. database updates. Each time I do so, updates work as expected for…
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No updates in 48 hours redux
Greetings, all. New BitDefender subscriber. Installed on iMac 2 weeks ago running Sonoma 14.1.1. Working well as best as I can tell. Until two days ago, was receiving automatic updates about twice per day. Now no new updates in 48 hours. Am able to manually check for updates and am told I am up to date, although it agree…
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I'm Receiving A Message: "Device Limit Reached". What Should I Do?
I am receiving this message "Devices limit reached" and I only have 3 computers registered in the antivirus. What should I do? My Bitdefender ID: **** (edited by admin)