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How to generate install link WITHOUT the VPN client on Mac?
Hello, I am using the Family License, and if I generate a link to share for installation, the link downloads a .PKG file that installs both Antivirus for Mac as well as the VPN Client. That is very confusing to the person installing, and I need to be able to generate and share a link for Antivirus for Mac only, no VPN!…
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macOS Startup/Login - Ability to Minimize Bitdefender Window
When I restart my Mac, Bitdefender's window is showing up saying I'm protected. Is there a way to start Bitdefender minimized so it doesn't have any popup windows?
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Help!
I just purchased the Antivrus for Mac earlier today and have since been trying to activate.. when I click to Central, nothing showing but a blank white page! Tried via my Mac & via my iPhone—same thing, no success!
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Bitdefender Not Functioning Properly on MacBook
Hello! I am currently experiencing an issue with Bitdefender on my MacBook. The application seems to be malfunctioning, and I am unable to perform scans or update the virus definitions. I have tried restarting my MacBook and reinstalling the application, but the problem persists. Could someone please provide guidance on…
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Antivirus for Mac version history
Good morning, all! Your website (bitdefender.com/consumer/support/answer/32547/) says the most recent version history for this product is 10.1.0.4, but it looks like I just got pushed to 10.1.0.8. Are there any release notes for this unannounced update? Thanks, as always!
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Hi, I cannot connect to Bitdefender on my Mac, always when I am trying to connect a message comes
Hi, I cannot connect to Bitdefender on my Mac , always when I am trying to connect a message comes on the screen and advise me how to give access to my drives to Bitdefender, started to be annoying because this is happened even when I started my Mac. To give access to my drive should be my decision not to be bother with…
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Showing as product expired after 8 months
I noticed today that Bitdefender on both my iMac and MacBook was showing as 'Product Expired' - it's only been 8 months after I installed it and bought a subscription. Contacted support who were not helpful - agent tried to say that my Mac password was incorrect and that I should contact Apple. When I tried to explain that…
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Frequent Blocking of Websites
When I attempt to go to consumer websites, like amazon.com, cabelas.com, etc., Bitdefender continuously blocks the site with this warning: Dangerous page blocked for your protection. I can page back, put in the url again and the site loads. It's very frustrating and a total waste of time. Why is Bitdefender doing this?
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Is there a way to prevent bitdefender from blocking macos updates
When I try to update my mac bitdefender blocks the updates and I have to disable bitdefender in order to be able to download macos updates.
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Antivirus stalls
Particulars: MacOS 14.2.2; Intel MBP (2020); 23GB RAM; Quad Core i7 Antivirus for Mac Version 10.0.0.20 Good afternoon - I just installed an eval copy of the antivirus SW. Kicked off a scan and it has stalled at /Users/Library/Application Support. 15 minutes so far. Obviously, it is dead. Any clues as to what is going on?
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I can't seem to start a scan on my mac
I recently wanted to scan my Mac computer and navigated to my applications folder. I found the Bitdefender folder and can see a Bitdefender Agent icon, a Bitdefender VPN icon and the uninstaller function. I clicked on the Bitdefender Agent icon and put in my Bitdefender account email and password and my system password and…
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Bitdefender keeps asking me to grant Full Disk Access by dropping the icon in the privacy window...
but the icon is already there?
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New Process asking for full disk access
Greetings, all. BitDefender just did a feature update (to 10.0.0.16, it seems) and on reboot it is again asking me to give full disk access to a program component. Antivirus for Mac and Bitdefender already had full disk access according to the computer, but there is a new process (at least I think it is new) that does not…
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Grant full access to the drive
I followed the instructions for above a couple of times ,restarted computer also,but cannot run my Bitdefender software. Message still remains on my screen. How can I solve this problem?? My Email is [email removed by admin].
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Antivirus for Mac 10.0.0.16
What new enhancements/features have been added to Bitdefender Antivirus for Mac in the recently released version 10.0.0.16 - and, what issues have been fixed? (Thank you.)
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I tried to scan my macbook pro today with bitdefender but its always stuck at different files?
Please if anyone knows how to fix it. M trying to full scan and quick scan but its always getting stopped after some times and always at different files.
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New Mac install did not connect to subscription
We have purchased a 20 seat subscription for Bitdefender Small Office Security and I have installed ok on my machine and remotely on a Windows machine. I did a remote install on a Mac this week - the method I used was to get a remote control session on the mac and then I went to Install > Protect Other Devices > Copy Link…
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Repeated update error
Hi, (Mac OS 10.13) Since Apr. 1 BitDefender has not been able to update. I get error code -100. If I click "Update" in the error log, I get the pop-up "Updating threat information" / "Turn BitDefender Shield on to enable automatic updates". (The BitDefender icon in the menu bar seems to indicate that the BD Shield is on…
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New BD install with MacOS 14.4.1...Browsers froze...Internet stopped Help
Mac M1 updated 14.4.1...BD installed first. All browser report not connected... Tried eiternet...no love. Went back to wireless...not working. I removed five curupt files. I uninstalled BD and rereinstalled BD. Is there a problem with 14.4.1? What have I shut off that is killing my network connection?
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Antivirus for Mac on a MacBook with 2 volumes
Hi, I've been struggling to use Bitdefender antivirus on my Macbook for both my volumes. I made a volume for work stuff and a volume for personal use. I can only install Bitdefender on one volume while they are both on the same macbook and harddrive. Apparently Bitdefender sees this as 2 different devices. It's a bit…
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Update Report
My Antivirus for Mac software hasn't updated its security since 19 Feb 2024, 17:07 CET (UTC+1). On the software, I go to Actions, Update threat information database, and it is saying that the "Antivirus for Mac is up to date" with the date I mentioned above, and "Bitdefender Shield is on: signature updates are…
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Password Manager in Bitdefender Premium Security
I am reluctant to use the Password Manager partly because I have two or more profiles in Chrome, each of which has its own passwords and I think I read in the details of Premium Security vs Ultimate Security while I was trying to decide whether to upgrade to Ultimate Security rather than renew my Premium Security that the…
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Email Protection -additional email doesn't work in OS/X
I recently renewed my subscription to Bitdefender Premium Security and found a new feature called "Email Protection" which claims to be able to protect up to 5 emails. I routinely use 2 emails in Chrome ... two different profiles ... one for myself and one for my wife. The way I normally use this is to "Quit Google Chrome"…
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Migrate Bitdefender Total to new Mac Mini
I have Bitdefender Total installed on my iMac running High Sierra, 10.13.6. I want to migrate to a new Mac Mini M1. What do I have to do to insure an easy migration? I can migrate using Time Machine, Super Duper bootable, or WiFi. Will Bitdefender migrate like other programs, or must I uninstall and then reinstall? And how…
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Updating, Menu bar, Scanner display at startup
I'm transitioning from the Sophos free home version; that is my experience. Sorry for so basic questions. I googled but did not work - How do I (can I) put BD in the upper menu bar? And related... I have set to scan at computer startup. The dialog box stays open and on top. Is there a way to minimize automatically, or if…
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How to install VPN in MacBookAir?
Hello, my name is Sanjeev Mansotra. I recently purchased a MacBook. Switched to MacOS for the first time. I'm facing an issue installing VPN. Which VPN is best for MacOS?
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Seeking Opinions on the Effectiveness of Bitdefender Antivirus Software
Hello everyone, I'm reaching out to gather insights on the effectiveness of Bitdefender antivirus software. I've been using it, but lately, I've had concerns that it might not be detecting certain viruses on my computer. Can anyone share their experiences with Bitdefender and whether it has proven to be a reliable…
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Antivirus for Mac asking for restart after updating EVERY TIME for past week (Dec 2023).
Is anyone else experiencing this ? Restarting doesn't make any difference, so it seems as if something is wrong. I'm thinking about deleting and then reinstalling the product. Thanks for any suggestions here. Cheers, Ian G.
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BDLDaemon Issues
Hi All, I am not tech savvy so please bear with me. On my 2015 15" Macbook Pro, the BDLDaemon Process runs all the time & hogs up around 1GB of memory. Nothing I can do will stop this - I have tried: Force Quitting BDLDaemon - does not work Turning Off BitDefender Shield - does not work. BitDefenders own guide to this…
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how can I activate MacOs protection and VPN from my devices?
message from My Devices "correction in progress" and then .... nothing do I have to reinstall BD central?