How to migrate Bitdefender and VPN to new computer

kaonc

I have Bitdefender and VPN support for one computer. I recently migrated to a new computer and of course I can't run Bitdefender on the new computer because I can only run it on one computer. What do I need to do on my old computer and what if anything to I do on my new computer. When I got shy new Mac air I used to utilities to copy all the files off my old computer onto my new computer.

Alexandru_BD

Hello @kaonc,

After uninstalling Bitdefender from the old device, go to Bitdefender Central and sign in with your e-mail address and password, and remove the previous device from there. This way you free up the slot so you can reuse it with a new installation:

https://www.bitdefender.com/consumer/support/answer/2795/

After removing the device, you can reinstall protection on your new Mac, directly from Central. The included VPN will be installed alongside the security solution.
I'll leave the full install and setup procedure below:

https://www.bitdefender.com/consumer/support/answer/3478/

Let us know how it goes.

Regards,

Alex

kaonc

Yes thank you it worked fine. One minor hiccup on removing the VPN, the Uninstaller crashed but it looked like the VPN was gone. I removed the old device and installed the new software without problem. Seems to be working OK. Thanks for all the help

Alexandru_BD

You are most welcome, I'm glad to hear this was resolved and I appreciate your follow up comment here. 🙂