Bitdefender installer can't download antivirus for mac

paddy's

Bitdefender installer can't download antivirus for mac, and show" install faild, please retry installing from the site",

Alexandru_BD

Hello @paddy's and welcome to the Community!

Please follow the instructions presented in the article below:

https://www.bitdefender.com/consumer/support/answer/3478/

If you are still encountering issues when downloading, check the internet connection as well. If the connection is stable, kindly generate a BDprofiler by following the steps described in the following article and get in touch with our engineers for further troubleshooting:

https://www.bitdefender.com/consumer/support/answer/1863/

Available contact channels can be found here:

https://www.bitdefender.com/consumer/support/help/

Let us know now it goes.

Regards