Hi all,
I tried to do a search for this issue, but it seems too specific for the issue that I'm having. Apologies if there is a thread about this. If there is, please direct me to it or I would appreciate your advice.
I originally bought an Android subscription, which I've been pleased with, so I decided to add a Windows sub for my laptop. The issue that I'm having is that when I added the Windows sub, it gave me a trial period, but then it will automatically upgrade me to the 10 device subscription. All I need is the 5 device subscription. Any ideas how I can do this?
I already tried to uninstall the Windows version and install it as the free version, but that didn't work, it is still telling me that I will be upgraded to the 10 device version. BTW: I tried to go to Bitdefender's Support page to contact customer service about this and it just won't load.
Thanks,
Frank G